Deputy Shift Leader - Engineering

Job Title: Deputy Shift Leader – Engineering

Reports to: Engineering Services Manager

Main Purpose:

To carry out Planned Preventative Maintenance (PPM), Reactive Maintenance, and extra works/emergencies in accordance with contract requirements on Electrical Services. The role includes acting as an Authorised Person HV when necessary.

Scope:

To focus on expected team behaviours to achieve significant results and outcomes for the business, maintaining a leading-edge status within the industry, and building a strong reputation with customers. Ensure adherence to Health and Safety at all times. Be responsive, cooperative, and achieve required tasks. Be part of a cohesive team providing high-level service to the client.

Key Responsibilities:

Compliance

• Perform PPM according to set schedules, ensuring engineering standards maximize operational effectiveness and reliability of plant and electrical systems.
• Adhere to engineering standards in compliance with Health and Safety at Work Act (HASAWA) requirements.
• Ensure onsite Quality Assurance procedures are followed and maintain accurate records/documentation for the electrical aspects of PPM and plant.
• Respond promptly and effectively to all electrically related reactive maintenance issues and help desk requests.
• Conduct technical surveys of services and systems, reporting findings to the Building Services Supervisor (BSS) and producing material cost lists for minor works.

General

• Coordinate initial actions for all client requests. Address customer inquiries and complaints, reporting actions taken to line management.
• Undertake follow-up actions to resolve situation circumstances as authorised.
• Participate actively in reviewing and implementing new techniques to enhance service to clients.
• Diagnose electrical faults related to PPM or Reactive maintenance of the site.
• Conduct minor installation work on services and systems.
• Repair and maintain lighting and distribution systems.
• Coordinate visiting specialist subcontractors for electrical aspects of PPM schedules and survey/accept new works by subcontractors.
• Perform duties in accordance with company procedures and client requirements to fulfil contractual obligations.
• Work with team members and other locations to establish contingency measures for full service availability during absences, providing cover at nearby sites as necessary.
• Undertake any required training to fulfil duties.
• Maintain test equipment and tools, ensuring they are fit for purpose at all times.
• Comply with instructions from BSS / CSM and undertake other duties as reasonably requested within your competence and experience.

Health, Safety & Environment

• Follow Safe System of Work in all required areas.
• Utilise the company’s reporting system for accidents and near misses.
• Oversee all maintenance contract activities, ensuring safety aspects comply with site procedures and requirements.
• Assist in auditing systems, making yourself available for external audits.
• Regularly review Risk Assessments and Method Statements for your activities.
• Ensure all issued PPE is maintained in good order, reporting deficiencies to BSS.
• Support the BSS / CSM in promoting a zero-accident culture.

Personal Profile:

Skills – Essential

• Experience in a similar banking environment with multi-site locations.
• Knowledge of a wide range of building service systems and equipment.
• Sound Electrical and Mechanical knowledge.
• Familiarity with current Health and Safety legislation related to safe working practices.
• City & Guilds Parts 1 and 2 (Electrical Installation 2360) or equivalent.
• 17th Edition Institute of Electrical Engineers (I.E.E) Registration or equivalent.
• Electrical Apprenticeship in the building maintenance industry.
• Experience with maintenance duties, including fault diagnosis and rectification.
• Experience with Electrical aspects of general building PPM schedules.
• Experience with electrical installation work, plus electrical testing and inspection.

Skills – Desirable

• City & Guilds Part 3 (Electrical Installation 2360) or equivalent.
• Experience with permits to work (Authorised Person Electrical – High Voltage).
• Experience with Building Management Systems.
• Experience in business-critical environments.
• PASMA/IPAF certified.
• Effective communication skills, both oral and IT.
• Experience with computer PPM management systems.
• Experience with Uninterrupted Power Supply (UPS).
• Supervisory experience for future development.
• Proactive approach.

Working Hours:

• Operation hours will follow the allocated shift pattern. Shift cover and additional overtime may be required but will comply with the Working Time Directive.

Mohammed Siddique