Temporary customer service administrator
- Responding promptly to customer inquiries via phone, email, or chat.
- Providing accurate information about products or services.
- Resolving customer complaints in a timely and effective manner.
- Updating and maintaining customer records in the database.
- Escalating complex issues to the appropriate team or manager.
- Supporting the team in achieving customer satisfaction goals.
- Following company policies and procedures during customer interactions.
- Contributing to process improvement initiatives within the department.
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