High Level Train Technician

Req ID: 490370

High Level Technician

Location: East Ham

Appointment Basis: Permanent

Shifts: 42 hours per week on a rotating weekly days and nights basis

Salary: £63081 + Benefits

Closing Date: 20th October 2025

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Could you be our High Level Technician, assisting in the mechanical and electrical maintenance on our dual operating fleets of Class 357 Electrostars and the Class 720/6 fleet of Aventra platform train fleet in a safety-critical environment?

Your future role
Take on a new challenge and apply your engineering expertise in support of the Fleet Operator. Reporting to the Shift Production Manager, you will be part of a small technical team dedicated to ensuring the reliability and availability of our Aventra platform trains. You’ll assist in supervising maintenance activities, conducting detailed fault finding, and carrying out repair work, all while adhering to the company’s processes and safety regulations.

Day-to-day, you’ll be responsible for optimising maintenance on trains, providing engineering advice on key systems, and diagnosing faults. Your contributions will help ensure the operator meets reliability targets while maintaining compliance with safety standards.

We’ll also look to you to:

• Provide expertise on train systems engineering for the vehicle and key systems such as the Train Control and Management System (TCMS), Heating, Ventilation, and Air Conditioning (HVAC), propulsion systems, brakes, doors, and on-train communications systems.
• Serve as a point of contact for in-service fault resolution, liaising with Production and control room staff.
• Optimize maintenance schedules and assist with detailed fault finding and diagnostics.
• Propose immediate and long-term solutions for maintenance challenges.
• Monitor warranty issues and collaborate with supplier technical teams.
• Attend to faulty trains in service, conducting component replacements and modifications.
• Support root cause analysis using methodologies like Bombardier Failure Reporting, Analysis, and Corrective Action System (FRACAS), 8D (a problem-solving methodology), and the Production Part Approval Process (PPAP).
• Ensure the sourcing of correct replacement parts.
• Assist the operator in updating maintenance instructions and liaising with Bombardier Technical Publications and Central Engineering teams.
• Monitor train reliability and availability performance, issuing monthly reports.
• Conduct remote monitoring of trains using the Orbita system and download data from onboard train data recorders.
• Run diagnostic software for various train systems and conduct necessary system software updates.
• Address obsolescence and mitigate associated risks.
• Provide engineering support for safety-related incidents, including Non-Injury Related Incidents (NIRs), representing the Customer when interfacing with Design Authorities and Original Equipment Manufacturers (OEMs).
• Contribute to Health and Safety initiatives daily and share insights for design improvements based on global fleet experience.
• Produce strong written reports on findings and recommendations.

All about you
We value passion and self-motivation over extensive experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed qualifications and traits that will help you succeed and grow in this role:

Essential:

• Minimum qualification required: NVQ Level 3 or equivalent in an electrical discipline.
• Experience with laptops and diagnostic tools for fault determination.
• Ability to work from maintenance manuals and schematics.
• Proven experience in mechanical or electrical fault finding and repairs.
• Strong troubleshooting and evidence-gathering skills.
• Highly self-motivated and able to work on your own initiative.

Desirable:

• Experience within the rail industry is preferable but not essential.

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Utilise our agile working environment
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive benefits (pension, life ins., medical)#
• Up to 52 weeks full maternity and adoption pay
• 25 days annual leave plus bank holidays, with the opportunity to buy or sell holidays
• A wide range of flexible benefits that you can tailor to suit your lifestyle

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

As a “disability confident leader accredited employer”, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.

#LI-RM2