Change of Sharer Negotiator

At KFH we are looking for a change of sharers negotiator to join our change of sharers team in Wimbledon on a fixed-term basis until August 2026.

Do you have an understanding of ASTs and HMO properties? Have you worked in a similar role or worked as a residential lettings agent? Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for an individual that can collaborate with others, share their knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a change of sharers negotiator to bring new thinking and embrace our legacy.

At KFH, with over 60 branches across the capital we are London’s largest independent property services groups, and we are growing! As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.

You will report into our Head of Renewals and Change of Sharers.

Responsibilities of a change of sharers negotiator include:

• Communicate with tenants and landlord by phone, email whilst maintaining company standards
• Negotiate new tenancy agreements
• Ensure all compliance procedures are met
• Keep a high standard when delivering paperwork to clients
• Communicate with third-party companies
• Provide high levels of customer service

At KFH we are looking for a change of sharers negotiator with a proven track record in negotiation and handling customer objections, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

KFH. People. We get it.

Click here to see all our company benefits, including additional earning potential and discounts.