HR Manager

Seen Connects
London

Job title: HR Manager

Contract Type: Permanent

Location: Shoreditch, London

Reporting into: Group HR Director

Hybrid/ Remote: WFH Monday & Friday. In the office Tuesday-Thursday

Salary: £45,000 -£50,000 per annum (DOE)


About us

Captivate Group is a collective of creative agencies spanning influencer marketing, experiential events, retail design and PR. Our agencies—Seen Connects, Seen Presents, Seen Studios and Stir—work both independently and sometimes collaboratively to deliver impactful, culturally relevant work for our clients.

We are a people-led business, where culture, creativity and performance sit at the core of how we operate. The HR function plays a critical role in ensuring we have the right structure, capability and environment for our teams to thrive.


About the role

We are looking for a confident and capable HR Manager to join our growing group of creative agencies. Reporting into the Group HR Director, this role will support across all agencies, providing hands-on HR delivery while building strong relationships with managers and teams.

This is a key role within a growing business, suited to someone who is comfortable operating at pace, managing multiple priorities, and delivering a consistent, high-quality HR service. You will play a central role in ensuring our people processes are fair, clear, and commercially aligned, while supporting managers to lead effectively.

Key Responsibilities

Employee Relations & Advisory

· Act as a trusted advisor to managers across all Captivate agencies

· Support and lead on ER matters including performance management, disciplinaries, grievances and absence

· Provide clear, pragmatic guidance aligned to UK employment law and ACAS best practice

· Ensure a fair and consistent approach across the group

Performance & Capability

  • Support the delivery of the performance review cycle (including appraisals and progress checks)

  • Coach managers to have effective, constructive conversations around performance and development

  • Support on Performance Improvement Plans (PIPs), ensuring structure, clarity and documentation

  • Drive accountability and clarity around performance standards across the business

HR Operations & Compliance

  • Deliver HR administration across the employee lifecycle (payroll, contracts, onboarding, changes, leavers)

  • Ensure all employee records, HR systems and documentation are up to date and compliant

  • Maintain and continuously improve HR policies in line with UK legislation

  • Support ongoing policy development in line with UK legislation and business needs.

People Experience & Culture

  • Support delivery of key people initiatives across the group

  • Partner with managers to build strong team cultures across the agencies

  • Act as a visible and approachable presence across the business

  • Support initiatives that enhance connection across agencies within a shared space

  • Support ongoing policy development in line with UK legislation and business needs.

Recruitment & Talent

  • Support hiring managers to deliver effective recruitment

  • Ensure a high-quality candidate and onboarding experience

Projects & Continuous Improvement

  • Contribute to HR projects across the group

  • Identify opportunities to improve processes, efficiency and employee experience

  • Support the Group HR Director with ad hoc strategic initiatives

Key Skills & Experience

  • Proven experience in a HR Advisor / HR Manager role, ideally within a creative agency

  • Comfortable working at pace within a fast-moving, evolving agency environment

  • Able to operate independently with sound judgement, knowing when to escalate and when to take ownership

  • Strong working knowledge of UK employment law and HR best practice

  • Confident managing employee relations cases end-to-end

  • Exceptional attention to detail and accuracy, with the ability to consistently deliver high-quality work without reliance on oversight to detail and ability to produce accurate, high-quality work

  • Strong communication skills—clear, professional and able to influence at all levels

  • Ability to balance multiple priorities and work at pace

  • Proactive, solutions-focused and commercially aware

  • Able to operate independently with sound judgement, knowing when to escalate and when to take ownership

  • CIPD Level 5 (or working towards) preferred

We are committed to providing an inclusive environment where everyone feels seen, heard and celebrated. We welcome applications from everyone. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to best accommodate your needs.

The Interview Process

1. If you are shortlisted, we will invite you to join a 30 minute virtual call for us to get to know you better and for us to tell you more about the role and group of agencies, and answer any initial questions.

2. If we think you'd be a great addition, we will then invite you to do a task relevant to the role you've applied for, which we wouldn't expect to take more than one hour.

  1. A final decision will be made following this.

Benefits:

  • Salary reflective of your experience and in line with internal benchmarks

  • Hybrid working, working from our Shoreditch HQ on Tuesdays, Wednesdays and Thursdays and from home on Mondays and Fridays.

  • 24 days of annual leave, increasing to 25 after one year and 26 after two years of service

  • 3 personal days a year which are days that you can take to give yourself a break and support your wellness and mental health.

  • Snacks and drinks in the office

  • Private healthcare cover and life insurance

  • Cycle to work scheme and annual season ticket loan available

Plus more

We are committed to providing an inclusive environment where everyone feels seen, heard and celebrated. We welcome applications from everyone. If you are invited to an interview, please let us know if there are any reasonable adjustments we can make to best accommodate your needs.

Posted 2026-04-22

Recommended Jobs

Head Chef

Stratford, Greater London

As a Head Chef, you'll make sure everything in the kitchen runs smoothly during a busy service. You'll know how to get the best out of your team by encouraging and supporting them to work well togeth…

View Details
Posted 2026-05-27

L&H Data & Process Specialist

Swiss Re
London

Location: London, GB Are you passionate about shaping how data, processes and operating framework come together to drive business impact? Join us in shaping the Life & Health Re Operational Architec…

View Details
Posted 2026-06-06

Risk and Compliance Manager (IT)

Starling Bank
London

Description Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a full…

View Details
Posted 2025-09-19

Client Relationship Partner

Informed Solutions
London

The Opportunity Make a difference and advance your career by helping deliver some of the UK’s most important #tech4good projects, making the world a smarter, safer, greener, and healthier place. …

View Details
Posted 2026-03-24

Temporary/ Locum RVN Jobs

Locum Meds
Acton, Greater London

JOB OVERVIEW Job Title: Locum Registered Veterinary Nurse RVN –  Acton Location: Acton Employment Type: Temporary Locum Rate: £20 – £30 per hour depending on experience. About the…

View Details
Posted 2026-05-18

Teacher of Drama - Enfield | Elite Independent Environment

Marchant Recruitment
Enfield, Greater London

Borough: Enfield School Status: Elite Independent Secondary School (11-18) Start Date: ASAP Start – Permanent, Full-Time Curriculum Scope: Key Stage 3 and Key Stage 4 (GCSE) only The O…

View Details
Posted 2026-01-17

Pre-Construction Manager (Passive Fire)

Invision Group
Erith, Greater London

Company Overview Established UK fire safety business specialising in the design, manufacture, installation, and maintenance of compliant fire doors and protection systems. They deliver full end-to-en…

View Details
Posted 2026-05-18

Town Planner Apprentice LBHF624221

Shared Services Partnership
Hammersmith, Greater London

Job Details: Salary range: £27,783 per annum  Work location: 145 King Street, Hammersmith, London W6 9XY Hours per week: 36  Contract type: Apprenticeship until 31st December 2029 C…

View Details
Posted 2026-06-06

1st Line support Analyst - Uxbridge, UB8 1HE

APCOA
Uxbridge, Greater London

1st Line support Analyst - Uxbridge, UB8 1HE IT 1st Line Support Analyst Uxbridge (Onsite) | Full-time | Rotational Shifts | Up to £26,000 per annum Are you starting out in IT or looking to bui…

View Details
Posted 2026-04-03

Revenue Operations Manager

Vortexa
London

Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa cre…

View Details
Posted 2026-04-21