Revenue Operations Manager
Vortexa was founded to solve the immense information gap that exists in the energy industry. By using massive amounts of new satellite data and pioneering work in artificial intelligence, Vortexa creates an unprecedented view of global energy flows in real-time, bringing transparency and efficiency to the energy markets and helping society as a whole.
The Role:
We’re rebuilding our sales operating system from the ground up.
Right now, pipeline is inconsistent, forecasting is unreliable, and process discipline is weak. That creates friction across the entire commercial organisation - from lead handoff through to close.
We’re not looking for someone to just report on that; we’re looking for someone to fix it.
This role owns the design and enforcement of how sales actually operates - from pipeline structure and stage discipline through to forecasting and performance visibility. You’ll work directly with the VP of Revenue Operations to turn a fragmented system into a repeatable, governed revenue engine.
What You’ll Do:
1. Build the Sales Operating System
- Define the sales process end-to-end — stages, entry/exit criteria, qualification standards
- Design pipeline structure that reflects reality, not rep sentiment
- Replace ad hoc workflows with clear, enforceable process
2. Impose Pipeline Discipline
- Clean up and continuously govern pipeline hygiene
- Eliminate stale deals, enforce close date integrity, and drive accountability
- Introduce lifecycle logic (progress, stall, recycle, close)
3. Make Forecasting Real
- Build forecasting frameworks grounded in actual deal signals
- Define categories, inspection cadence, and expectations
- Move the business from opinion-based forecasts to evidence-based predictions
4. Improve Funnel Performance
- Analyse and fix conversion gaps across the funnel
- Increase pipeline velocity and reduce sales cycle length
- Improve pipeline coverage and rep productivity through better structure
5. Turn Process into System
- Translate sales process into scalable CRM design (fields, workflows, guardrails)
- Define what “minimum viable truth” looks like in the system — and enforce it
- Structure data so reporting reflects how the business actually operates
6. Partner Across the Organisation
- Work directly with Sales leaders and regional MDs to drive adoption
- Align with Marketing Ops on lead flow, routing, and conversion
- Partner with Data to ensure models reflect real commercial logic
- Bridge strategy and execution - this is not a back-office role
Requirements
What We’re Looking For:
You’ve Done This Before:
- Built sales processes from scratch (0→1), not just optimised existing ones
- Scaled and refined those processes (1→N) in a growing B2B SaaS environment
- Owned pipeline management and forecasting, not just reported on it
You Think in Systems:
- You don’t just fix symptoms, you design the underlying structure
- You can translate messy reality into clear process, data, and workflows
- You’re comfortable operating across process, systems, and data
You Can Execute:
- Hands-on enough to build dashboards, define CRM logic, and implement workflows
- Structured enough to model data and guide data teams effectively
- Pragmatic: you ship, iterate, and improve
You Drive Behaviour Change:
- Comfortable pushing back on Sales when needed
- Able to introduce structure without slowing the business down
- Focused on outcomes, not activity
You Understand Where This Is Going:
- Experience embedding AI into sales workflows (e.g. pipeline inspection, call analysis, prioritisation, or automation) and using it to drive productivity and decision-making
Benefits
- Enjoy flexible hybrid working – split your time between home and our office, with the freedom to work where you’re most productive.
- A vibrant, diverse company pushing ourselves and the technology to deliver beyond the cutting edge
- A team of motivated characters and top minds striving to be the best at what we do at all times
- Constantly learning and exploring new tools and technologies
- Acting as company owners (all Vortexa staff have equity options)– in a business-savvy and responsible way
- Motivated by being collaborative, working and achieving together
- Private Health Insurance offered via Vitality to help you look after your physical health
- Global Volunteering Policy to help you ‘do good’ and feel better
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