Shift Manager

Five Guys
Ponders End, Greater London
Burgers & Fries and Incredible Careers! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

These days, we're still just as much a family as we always have been. We have tons of integrity, we're enthusiastic. we're competitive and we just get it done - whatever the challenge.

REWARDSAn achievable bonus scheme worth up to 10% of annual salary

An additional Secret Shopper bonus worth up to £2,000

Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000

28 Days paid holiday

Paid breaks

Free burgers, fries and shakes while on shift

Life assurance

All employees get access to Wagestream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay.

OTHER AWESOME PERKSDays out and social events

Team competitions - Fry Cup and Olympics

Five Guys Perks - employee discount program

Access to wellbeing support and employee assistance programme (EAP)

Development opportunities to grow a career with us!

Apprenticeships to gain recognised qualifications, skills and progression opportunities

Enhanced Maternity & Paternity Leave

Pension scheme

YOU'LL BE ENTHUSIASTIC ABOUTPerfect Burgers and Fries

Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity

People - Leading from the front and being hands on

Customer service

WHAT YOU'LL BE DOINGResponsible for Crew & Quality Control

Supporting the General Manager in the delivery of perfect burgers and fries.

Provide an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, as you are part of the management team.

Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way.

You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management.

You will be expected to lead from the front, you will be hands on most of the time, working on the line and dining room.

INCREDIBLE CAREERS WITH FIVE GUYSIf you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.

Your next step would be an Assistant Manager.

Five Guys isn't just a job - it can be a career
Posted 2026-02-09

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