EU Product Lead (Hybris Platform) in London Area
Job description
Hybrid - Three days in the office, 2 days working from home
The Change Partners are working with a leading global technology business to support their growing DTC team in finding an outstanding candidate with strong operational effectiveness and readiness experience in a European or global set-up. You’ll need to understand the DTC and e-commerce landscape to align the team with ongoing changes and developments to the platform.
Key Responsibilities:
- Lead and deliver operational effectiveness for Back End Operations.
- Manage key services like Merchandising, D2C Operations, and L1 Support for subsidiary e-stores.
- Support subsidiaries in achieving their e-store sales targets by executing changes and resolving issues.
- Operate an effective support service for markets, tracked against SLAs.
- Act as a primary point of escalation for issues impacting performance.
- Establish processes, SLAs, and priorities to ensure projects are completed on time and on budget.
- Work with European Markets and HQ suppliers to understand requirements and build operational improvement plans.
What We're Looking For:
- Experience with or a deep understanding of the D2C and e-commerce landscape
- Ability to lead large teams
- Strong senior partner management experience (2+ years) in a complex, European environment.
- The ability to design, build, manage, and track a Europe-wide operational service.
- Excellent written and verbal communication skills.
- Experience in a fast-paced, high-pressure environment.
Please note this role doesn’t offer sponsorship. Please apply if you’re suitable and interested.
Extra information
- Status
- Open
- Education Level
- Secondary School
- Location
- London Area
- Type of Contract
- Casual / Part Time Jobs
- Published at
- 27-09-2025
- Profession type
- Retail
- Full UK/EU driving license preferred
- No
- Car Preferred
- No
- Must be eligible to work in the EU
- No
- Cover Letter Required
- No
- Languages
- English
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