Burberry Team Manager - London Selfridges
- Lead and inspire the team to deliver exceptional client experiences, driving both sales performance and brand loyalty.
- Take ownership of a product category, partnering with store leadership to maximise sell-through and commercial opportunities.
- Coach and develop team members in real time, building confidence, capability and consistent service excellence.
- Set the standard on the shop floor, ensuring every client interaction reflects the Burberry experience.
- Strengthen collaboration across sales, operations and stock teams to enhance service flow and efficiency.
- Support talent development, onboarding, and engagement to build a positive, high-performing store culture.
- Experience leading or mentoring teams in a fast-paced retail or client-focused environment.
- Strong communication skills with a natural ability to engage, influence and support others.
- Confidence in handling complex client situations with professionalism and care.
- Commercial awareness with an understanding of driving sales and achieving targets.
- Comfortable using digital tools and in-store technology to enhance the client experience.
- A collaborative mindset with a passion for luxury retail, craftsmanship and storytelling.
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