Band 3 Subject Access Co-ordinator

Job overview

We are looking for an enthusiastic team player with the ability to contribute to team working and to develop good working relationships, whilst being able to prioritise and manage their own workload.

The role requires excellent communication and customer service skills.

It is a varied and challenging role particularly when dealing with tight deadlines.

You will also need good PC and numeric skills and experience in service delivery.

Key Working Relationships

1. Medical Secretaries
2. Patient Advice & Liaison Service
3. Imaging Department
4. ED Department
5. Legal Services
6. NHS Trusts / Healthcare providers
7. Solicitors / patient advocates
8. Patients / patient representatives

Main duties of the job

The Subject Access team are responsible for processing, coordinating, gathering and providing all information relating to requests for patient records under the Data Protection Act to ensure that the Trust complies with the current legislation.

They will ensure that the Trust delivers a high quality, timely and efficient service. The role requires the team to liaise with patients, clinicians, solicitors and a number of government agencies to ensure the rules for compliance are adhere to within the time frames laid down by the Information Commissioner.

Working for our organisation

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.