Support and Progression Officer

Contract: Permanent, Full Time (37.5 hours per week)

Salary: £28,980.00

Closing Date: 21st July 2025

Interviews will be held w/c 28th July 2025

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Support & Progression Officer to join our Lambeth Mini Pathway Services based in Lambeth.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037 .

Together with our partners, we support over 16,000 young people each year.

Hayter Road is a male gender 5-bed service for young people aged between 18 and 25. It is a Lambeth LA funded service that provides support and housing for young people through social care and Lambeth housing. The service is a low-level visiting support service and there is lone working during the hours of 9am to 5pm and in the evenings up to 8pm. Most of the young people have suffered trauma prior to placement at the service. Therefore, being vigilant is key when working at the service in order to ensure the health and wellbeing of the young people and other employees.

• Work independently and as part of a team to ensure the highest possible standards of accommodation
• Undertake initial and ongoing needs/risk assessments for young people
• Manage your own caseload of young people, providing holistic support in line with their needs and aspirations
• Liaise with multiple agencies to ensure effective communication across the service and externally including social work teams, YOS, health, and other statutory services and voluntary agencies
• Make internal and external referrals to a wide range of statutory and voluntary agencies for specialist support and Employment and Training opportunities
• Support young people to manage their rent accounts through liaison with the DWP, Social Services and building their own personal budgeting skills

This role is perfect for you if you:

• Are passionate about working with young people
• Have experience working within supported housing settings
• Are able to support YP with a range of high to low support needs
• Can work independently, as part of a team, and alongside a range of external partners.
• Have strong communication skills.
• Are looking to bring your energy, skills, and enthusiasm to a new team of colleagues
• Have an interest in working with USAC (Unaccompanied asylum-seeking children)

Applicants for this role will be expected to work on a rota, which includes early and late shifts as well as weekends.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Clear career progressions, linked to portfolio work, that enables movement up the pay scale
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a Support & Progression Officer click ‘Apply’ now!