Clinical Program Manager
- Provides ongoing financial and operational closure oversight of clinical trials/programs assigned.
- May provide input into strategic and operational short- and long-range therapeutic area /functional area plans as appropriate, including supporting alignment and communications to other team members upon implementation.
- Provides guidance and oversight for the successful management of all aspects of clinical trials within designated program budgets and timelines.
- Leads cross-functional Study Management Teams (SMTs) and influences all relevant stakeholders.
- Partners with cross-functional teams to manage, adjust and revise project timelines and budgets as needed.
- Communicates project status and issues and ensures project team goals are met in alignment with project decisions.
- Escalates issues as needed.
- Participates in the development of all study-related documentation, including study protocols.
- Participates in the selection, management and oversight of contract research organizations (CROs) / vendors, including development of requests for proposals (RFPs).
- Anticipates obstacles and difficulties and implements solutions to achieve project goals, including risk assessment and mitigation strategies.
- Resolves issues as needed within national and international regulations and guidelines.
- Uses all available tools to track, oversee and communicate on program status to all key stakeholders.
- Participates in and/or leads departmental or interdepartmental strategic initiatives.
- As assigned, initiates, authors, or otherwise contributes to standard operating procedure (SOP) development, implementation, and training.
- Responsible for Clinical Operations activities conducted by the affiliate that are required by local regulations and/or usual practice to support clinical trials.
- Ensures team's work complies with established practices, policies and processes, and any regulatory or other requirements.
- People Leader Path: Hires, develops, and retains diverse top talent on the team. Sets clear expectations for direct reports, and coaches direct reports on their performance, development and career interests.
- Bachelor's degree and 8+ years of relevant clinical or related experience in life sciences; OR
- Master's degree and 6+ years of relevant experience; OR
- PhD / PharmD and 2+ years of relevant experience
- Minimum of 4 years' cross-functional study management or related leadership experience in life sciences, including multiple years' experience managing study or project teams.
- Experience oversight/management of CROs or other vendors, inclusive of during study closure
- Proven ability to successfully start-up, manage and close-out clinical studies, including involvement in authoring clinical study process improvements and SOPs.
- Meets all requirements for Senior Clinical Trial Manager (Senior CTM) grade 28 position with demonstrable proficiency.
- Advanced knowledge of one or more disease or therapeutic areas, as evidenced by independence in designing, implementing, and managing study team plans, deliverables and resource management.
- Complete knowledge of full cycle study management, with an emphasis on study closure activities and responsibilities
- Advanced knowledge of study management best practices and tools and has shown ability to apply these to improve study efficiencies and effectiveness.
- Thorough knowledge of Food & Drug Administration (FDA) and European Medicines Agency (EMA), and other applicable national regulations, International Council for Harmonization of Technical Requirements for Pharmaceuticals for Human Use (ICH) guidelines and Good Clinical Practice (GCP) governing the conduct of clinical studies.
- Proven ability to effectively author clinical study and regulatory documentation.
- Ability to lead and influence programs, projects and/or initiatives.
- Strong interpersonal skills and understanding of team dynamics.
- Proven ability to work successfully in a team-oriented, highly-matrixed environment.
- Demonstrated effectiveness coaching, guiding and directing the work of others, effectively managing performance of others, and developing team capabilities.
- Demonstrated effectiveness in proactively managing change.
- Strong communication and organizational skills.
- As required, the ability to travel.
- Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.
- Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose.
- Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.
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