Digital Trading Assistant

The AllSaints team

At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.

We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.

We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.

The role of Digital Trading Assistant

We are looking for a Digital Trading Assistant to join our Digital team at Allsaints to support the day-to-day operations of the Allsaints websites. This role sits within our Digital trade team, and reports into the Assistant Digital Trading Manager. The Digital Trading Assistant is responsible for the pre-launch enrichment and setup of online products, as well as ongoing site maintenance and merchandising to drive sales and ensure a consistent brand experience.

What the Digital Trading Assistant will be doing:

• Ensure all products are accurately enriched and set up pre-launch, including imagery, badges, size guides, copy, categorisation and attributes.
• Manage upsell and cross-sell recommendations for new and existing products
• Maintain site accuracy through regular site checks, including ensuring product badges, size filters and colour groupings are updated and maintained.
• Support the Assistant Digital Trading Manager in ensuring the product visual merchandising of the website is always maintained, utilising trade & stock knowledge to align with the business goals.
• Maintain web pages by ensuring all collections, product images, badges and videos are up to date with seasonal launches.
• Product reporting: Manage reporting for product launch updates, seasonal tracker summaries, reporting on launch percentages, reasons for product not being online and proactively seeking resolution for products to launch on line
• Support the Digital team during campaign and promotional launches through site testing and walkthroughs.
• Manage email and performance marketing VM alignment with category and listing pages for a smooth customer experience.
• Conduct regular site audits across all regions to ensure site quality and brand alignment.
• Support the Digial Trading Manager and Assistant Digital Trading Manager in the creation of daily sales.
• Support the Assistant Digital Trading Manager in the creation of bestseller reporting and taking action to update categorisation on site and drive sales.
• Strong customer and regional awareness. Understanding the different site capabilities and trading activities by region.
• Proactively taking actions to support and drive sales, using a commercial mindset and thinking customer first.
• Strong awareness of the Digital Trading Strategy and actively seeking opportunities to drive sales and KPIs.
• Assist the Trade Manager / Assistant Digital Trading Manager when needed

What AllSaints is looking for:

• Highly organised and strong attention to detail
• Enthusiastic and flexible in response to a high-paced fashion environment
• Strong communications and teamwork skills
• Proficient with Google docs / Excel, with data entry and formatting experience
• Passion for fashion and retail

About the location

Based in our East London Studios in vibrant Shoreditch with perks and benefits offered from local businesses including discounts on food, shopping and health & beauty. Studio Location. Approximately a 10 minute walk from Liverpool Street Station and a 5 minute walk from Shoreditch High Street.

What we stand for

• The Customer is the Boss We work as one proud team to get the best for our customers
• One Team We are joined up and encourage others to share their ideas
• We Do What We Say We Will We know our goals, and we work with clear outcomes in mind
• We Are Responsible We are self aware, understand the impact we have on others and are positive about the future

AllSaints Benefits:

• A generous wardrobe allowance so that you can wear our beautiful clothes to work each day
• We are a disability committed certified employer
• Employee discount for you to spend with family and friends
• 25 days holiday increasing to 28 days after 2 years of continuous service
• Bank holidays, birthdays and volunteering days off
• Access to dental cash plan & free virtual GP appointments through Aviva
• UNUM employee assistance helpline
• Life assurance cover
• Access to discounted gym membership and corporate discounts
• Hybrid working in our historic East London studios, working hours are 9 am – 5.30 pm
• Free, confidential, wellbeing and lifestyle support with Retail Trust
• Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)
• Health days for you to use either for physical or mental wellness
• Dedicated mental health support from our mental health first aiders
• Eye care vouchers, season ticket loans and much more!

#WeAreAllSaints

Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand.

We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age.

Even if you feel you don’t tick all the boxes, we’d still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us.