Learning & Development (L&D) Engineer

Job Description:

Learning & Development (L&D) Engineer

Competitive salary + benefits, including up to 5% bonus

London, Manchester or Staines

Hybrid working

Permanent

Full-time, 35 hours per week

We make health happen

At Bupa, we're on a mission to help people live longer, healthier, happier lives and make a better world. With no shareholders, our customers are at the heart of everything we do. This role plays a vital part in that mission by supporting the systems that help our people grow - professionally and personally.

As a Learning & Development (L&D) Engineer, you'll be part of our Group Functions Technology team, working across global domains. You'll support our learning platforms - Bupa Learn and Bupa Campus - which are essential for ensuring our people have the skills and knowledge they need to deliver outstanding care and meet regulatory standards.

This is a great opportunity to make a real impact in a global organisation that values innovation, collaboration and continuous improvement.

How you'll help us make health happen

As our L&D Engineer, you'll:

• Support, develop and configure environments for our global learning platforms.

• Preferably experienced in supporting SaaS Learning Management Systems, IT integration, APIs, and data analytics.

• Assess and validate technical solutions to ensure they meet business needs.

• Contribute to software architecture decisions and collaborate with infrastructure teams.

• Own and resolve IT-related issues within your domain, ensuring service continuity.

• Work closely with stakeholders across Bupa's global markets and IT departments.

• Engage with cross-functional technology teams to influence solution outcomes.

• Stay up to date with emerging technologies and look for ways to improve our systems.

• Support incident and request management, including third-party supplier coordination.

• Follow Bupa's change control, release planning and security standards.

What you'll bring

• Strong experience in software engineering, development, support or environment configuration.

• Domain knowledge in Learning & Development systems.

• Experience with a broad range of technologies or deep expertise in one.

• Communicates clearly and works well in a team.

• Excellent understanding of Agile and ITIL methodologies.

• Strong knowledge of IT security standards and risk management.

• Familiar with tools like ServiceNow, and concepts like incident/request management, RCA, and analytics.

• A keen eye for data and analytics to drive improvements.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with option to buy or sell

• Bupa health insurance for you and your family

• Access to our wellbeing programmes and mental health support

• Bonus scheme

• Enhanced parental leave

• Pension scheme

• Discounts on Bupa products and services

• Opportunities for career development and internal mobility

Why Bupa

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa". We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you're treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

If you require information regarding this role in an alternative format, please email: [email protected]

Time Type:

Full time

Job Area:

IT

Locations:

Angel Court, London, Bupa Place, Staines - Willow House