Supervisor

Supervisor

Reactive Repairs, Disrepair & Minor Works

Full-time | Permanent

Thamesmead

Supervisor job in Thamesmead – overseeing reactive repairs, disrepair and minor works within a long-term social housing contract, ensuring the efficient delivery of maintenance services across occupied residential properties in South East London.

The Role

This is an excellent opportunity for an experienced Supervisor to join a well-established property services contractor delivering responsive repairs and maintenance works for a major housing association.

The role will focus on supervising day-to-day reactive repairs, disrepair and minor works across occupied housing stock, ensuring all works are delivered safely, efficiently and to a high standard of quality and customer service.

The successful candidate will work closely with the Contracts Manager, surveyors, operatives and subcontractors to coordinate workloads, resolve technical issues and drive performance across programme, quality and compliance targets.

Key Responsibilities

Supervising the delivery of reactive repairs, disrepair and minor works across social housing properties

Managing operatives, trades staff and subcontractors to ensure works are completed efficiently and to a high standard

Monitoring progress against programme deadlines and service level agreements

Providing technical support and practical solutions to surveyors and site teams

Ensuring all works are carried out in line with health & safety regulations and company procedures

Acting as a key point of contact for the client and residents, maintaining a professional and customer-focused approach

Managing materials, plant and labour resources effectively

Supporting quality control, snagging and successful handover of completed works

Escalating operational issues to the Contracts Manager where required

Driving performance across productivity, customer satisfaction and compliance KPIs

Requirements

Experience supervising reactive repairs, disrepair or planned maintenance works within the social housing sector

Strong technical knowledge, ideally supported by a trade background

Excellent organisational and communication skills

Ability to manage multiple workstreams in a fast-paced environment

Strong client-facing and customer service skills

Knowledge of health & safety and statutory compliance requirements

Experience managing subcontractors and direct labour teams

Full UK driving licence

Package & Benefits

Up to £45,000 basic salary

Company van and fuel card

Pension scheme

Long-term contract security with a major housing association contract

Clear progression opportunities within a growing business

This Supervisor role in Thamesmead offers the opportunity to join a stable and supportive team delivering essential repairs and maintenance services on a long-standing social housing contract. The position would suit an experienced Supervisor, Foreperson or Senior Operative looking to progress within a well-established property services business