Night Manager

Job Description

Salary: £31,796 + Service Charge

Duties and tasks related to the Night Manager role include

• Performs Head of Department duties connected to all Night and Front Office operations, and making crucial decisions
• Ensures guests' needs are met beyond expectation, and takes full responsibility for Health, Safety, Security, Licensing & Fire procedures
• Be responsible for all Front Office functions during the overnight shift including the preparation and disposition of all night audit work
• Oversee preparation of daily summary reports.
• Plays a hands-on role leading the Night team by example and taking opportunities to motivate, train and inspire the Front of House team members

About you

You are a dependable professional with strong leadership skills and experience in managing front desk operations. You ensure smooth guest service, handle guest concerns efficiently, and maintain security and safety standards. Previous experience in front office if preferred.

Just some of the benefits you will enjoy as a Night Manager

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

About Hyatt Regency London Blackfriars

Hyatt Regency London Blackfriars is located directly outside Blackfriars station, a few minutes away from Bank and is a short stroll from St. Paul’s Cathedral, the Tate Modern and South Bank. The Grade II-listed five-star hotel is steeped in regal history, residing on the former grounds of King Henry VIII's Bridewell Palace. The hotel offers 205 stylish guest rooms and suites, 4 meeting spaces, 2 restaurants and 1 signature bar.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps: Apply today for this Night Manager role and start your journey with Hyatt Regency London Blackfriars!