Senior Policy Lead (Flex)

We have an exciting opportunity for a Senior Policy Lead (known as a Senior Change Lead – Grade 10) to join the Change team on a permanent basis.

Team Overview:
Customer Operations is the directorate within Elexon that operates the more customer-focussed processes of the multiparty contractual framework that is the Balancing and Settlement Code (BSC).

Sitting within Customer and Code Management directorate, the Rules Management team supports Ofgem and industry to develop and implement industry changes that are beneficial to the GB electricity market. This currently includes BSC changes, Data Integration Platform (DIP) changes, Market Facilitator changes and Capacity Market Rule Book changes. The team regularly engages with senior Elexon colleagues and those across the GB electricity market, delivering high quality outputs (technical reports, project/policy management and governance services) to internal and external stakeholders, directly impacting and strengthening Elexon’s reputation.

Rules Management is split between Industry Change, BSC Administration and support for the Capacity Market Advisory Group (CMAG). The Industry Change team progresses changes to the BSC, DIP and market Facilitator rules through a structured governance framework, matrix managing multidisciplinary teams from across Elexon’s organisation to developing and assisting in the implementation of technical solutions to complex problems. Similarly, the CMAG team administers the CM Rules Change process on behalf of the GB energy regulator, Ofgem. The team provides secretariat support for the CMAG and provides technical expertise on the design and technical aspects of the CM framework to external stakeholders across industry, the regulator and government. The BSC Administration team are the guardians of all controlled documentation, ensuring new versions of documents are implemented into the live operational BSC accurately in line with agreed implementation dates. The BSC Administration team also supports the operation of the industry Committees that oversee Elexon’s work. Rules Management also manage the Digital Code product .

Job Purpose:

The Senior Change Lead works within the Change team and may be matrixed in to work on different areas of change, as the business needs. This means your line manager (responsible for your performance and well-being) and your matrixed manager (responsible for managing your day-to-day work) may not always be the same. The role is positioned within a team of Change Leads and Senior Change Leads.

The Senior Change Lead is responsible for progressing a portfolio of change projects through a defined governance process. They are responsible for ensuring their work (and the work of the internal project teams, which they are responsible for) is of a high quality and delivered to time-critical deadlines, matrix leading 3-4 colleagues per change project (made up of subject matter experts, legal and project resource).

They shall be effective at researching technically complex topics, writing technical reports of up to 10k words in a plain English and customer-friendly style, and presenting findings to groups of industry representatives and industry decision boards. The Senior Change Lead shall also need to meticulously plan and organise their own workload to ensure they meet challenging deadlines.

The Senior Change Lead should also seek to proactively develop and improve team processes for the benefit of colleagues and customers of Elexon.

Additionally, Senior Change Lead should support their Change Lead colleagues, and be prepared to chair both internal and external meetings, facilitating industry discussion and appropriately managing differing stakeholder views.

Examples of reports can be found on the Change pages of the Elexon website:

• Modifications:

• Change Proposals:

Key Responsibilities:

• Matrix lead teams of 2-4 colleagues (subject matter experts, legal, business analysts, project resource etc.) to progress and project manage industry change project
• Research and assess the impact of industry change, and draft technical reports of up to 10k works in a plain English manner, presenting findings to industry decision board
• Plan and organise your own workload to ensure you can deliver a demanding portfolio of work under pressure to tight timescales and inflexible deadlines
• Lead on industry engagement with electricity industry participants, the regulator (Ofgem) and government (Department for Energy Security and Net Zero (DESNZ))
• Manage and facilitate internal meetings and external industry working groups including presenting content where necessary
• Support organisation-wide change planning activities to ensure resources are available to support the changes you are responsible for
• Support the wider Rules Management team for any ad-hoc work that needs to be delivered

Capabilities and competencies:
Critical:

• Excellent engagement and communication skills (verbal and written), being comfortable presenting to internal and external audiences.
• Excellent attention to detail and written English, with strong analytical and report writing skills.
• Excellent planning and organisational skills, with the ability to manage a portfolio of challenging and time critical work. Able to work to deadlines.
• Adaptability and resilience to change. Problem solving and ability to navigate through complex challenges with little guidance.
• Proactive self-starter and a strong team player with a positive attitude.
• Proficiency in Microsoft Office (especially Word, Excel and PowerPoint)

Developmental / Desirable:

• Experience with matrix management
• Strong experience in utilities/electricity regulation or another regulated industry
• Chairing meetings
• Experience with economic, project or business analysis
• Project Management qualifications (agile or waterfall)

Elexon career path / Potential next role(s):

• Progression to BSC Change management role
• Progression to Market Design or Strategy role within Elexon
• Electricity Market Reform Settlement (EMRS) role

In return, Elexon provides:

• £49,000
• 28 days annual holiday + Bank Holidays
• Discretionary annual incentive scheme
• Life assurance
• Pension
• Private medical (Bupa)
• Private dental (Bupa)

At Elexon, our employee wellbeing is particularly important to us, which is why we are proud to provide:

• Hybrid working - 2 days per week at our London office
• BUPA health check
• Employee Assistance Programme
• Eye care voucher scheme
• Subsidised gym membership
• Cycle to Work Scheme
• Buying & selling holiday scheme
• Computing scheme
• Corporate Social Responsibility (CSR) days
• Season ticket loan

We believe a diverse and inclusive culture allows innovation and creativity to flourish. We are committed to continuously improving our culture for our colleagues and stakeholders. Through our hugely successful Diversity Forum, Mental Health First Aid network and regular programme of activities and events, we celebrate difference and recognise the value of employee wellbeing, which is a consistent outcome from annual employee surveys that we conduct. Likewise, as a community, we like to support each other, and all agree Elexon is a great place to work with a great workspace too!

At Elexon, we want to:

• Provide true equality of opportunity
• Attract and retain diverse talent
• Listen to all voices
• Be representative of the communities we work in
• Be a role model for Diversity and Inclusion in the industry

Elexon together, embracing differences, listening to all voic es