Head of Guest Production

FlightStory is a media company on a mission to elevate stories, build communities, and support the founders who inspire a happier, healthier humanity.

Role Description

We are looking for an experienced professional to lead our guest booking strategy and operations at FlightStory. This role is critical in shaping our content by securing high-impact, culturally relevant guests. You will manage relationships, oversee booking processes, and align talent with our creative and business objectives.

Responsibilities

Guest Strategy & Relationship Management

Develop and implement a guest booking strategy aligned with FlightStory’s content and audience goals.

Build and maintain relationships with high-profile guests, talent agents, publicists, and industry contacts.

Lead and manage the guest booking team, ensuring consistent delivery across multiple shows.

Coordinate all aspects of guest logistics, including scheduling, preparation, and follow-up.

Collaborate with hosts, producers, and studio leadership to align guest choices with brand and creative direction.

Work with the Research team to support pre-production planning and innovation.

Operational Execution & Process Optimization

Manage all guest-related scheduling, communication, and coordination processes.

Introduce and maintain systems and tools for outreach, confirmations, contracts, and timelines.

Track and manage booking budgets and timelines to ensure efficient use of resources.

Identify and implement process improvements to enhance speed and scalability of guest booking.

Data-Driven Strategy

Use audience data and content performance metrics to inform and adjust guest booking strategies.

Partner with content and analytics teams to ensure guest choices support engagement and growth goals.

Promote a test-and-learn approach, continuously iterating booking practices based on platform and audience trends.

Innovation & Industry Awareness

Stay updated on cultural trends, platform algorithms, and talent relevance.

Explore and evaluate new tools and technologies to improve efficiency and guest experience.

Represent FlightStory as a leader in digital media talent relations and booking excellence.

What Success Looks Like

FlightStory consistently features top-tier, relevant guests that enhance content impact and reach.

Guest operations are efficient, professional, and optimized for high-volume, fast-paced production.

Guest selections are informed by performance data and contribute to key KPIs, including engagement and subscriber growth.

Scalable systems and streamlined workflows allow the team to maintain high quality at speed.

FlightStory is recognized as a top destination for digital-first talent and as an industry leader in guest booking.

Competencies

Proven Track Record: Demonstrated experience in talent booking, guest strategy, and
high impact media production.
Strategic Thinker: Ability to lead long term guest acquisition strategies that fuel content
success.
Strong Network: Deep connections with talent managers, PR professionals, agencies,
and public figures.
Data-Driven Decision Maker: Proficient in using insights to guide guest selection and
strategy.
Operational Leader: Skilled in team leadership, process optimisation, and managing
complex timelines.
Editorial & Audience Insight: Deep understanding of storytelling, audience trends, and
platform dynamics.
Collaborative & Diplomatic: Effective communicator and relationship builder with both
internal teams and external stakeholders.


This is a pivotal role for someone ready to shape the future of guest booking in digital media. If you thrive in fast-paced environments and have the vision, connections, and operational rigor to elevate guest strategy at scale FlightStory wants to hear from you

London - Shoreditch ~ we are an in-person-first culture and believe in fostering a vibrant and work environment centred around connection and community.

Will require global travel so flexibility in this aspect is important

Process

Screening Process - Our screening process is designed to assess candidates in a fair way. This gives you an opportunity to share your skill, experience and passion.

Phone Call with the Talent Team - You will share a call with our talent team who will answer any questions you have about the role, our business and any next steps.

1st Interview - This first stage will involve meeting your potential manager and team members.

2nd Stage Interview - Task - Through the task round you get an insight into the day to day responsibilities of the role and we get the opportunity to understand how you work.

Final Stage Interview - The final interview involves meeting a Senior Stakeholder in the business.