Receptionist

Tay Associates
London

We are seeking a professional and proactive Receptionist to be the first point of contact for our financial services firm. The ideal candidate will ensure smooth front desk operations, provide exceptional client service, and support the administrative needs of our team in a fast-paced, confidential environment.

Key Responsibilities:

  • Greet clients, visitors, and staff with a professional and courteous demeanour

  • Answer and direct phone calls, taking accurate messages where necessary

  • Manage meeting room bookings and ensure rooms are well-presented and prepared

  • Handle incoming and outgoing mail and deliveries

  • Maintain visitor logs and adhere to security protocols

  • Assist with document handling, filing, and data entry tasks

  • Support office management with supply inventory and administrative duties

  • Uphold a polished front office environment reflecting the firm’s standards

  • Provide support to financial advisors or client managers when needed

Key Skills & Competencies:

  • Excellent verbal and written communication skills

  • Strong interpersonal and customer service orientation

  • High level of discretion and confidentiality

  • Proficient in Microsoft Office (Word, Excel, Outlook)

  • Organized and detail-oriented, with the ability to multitask

  • Professional appearance and conduct

  • Experience with financial services or a corporate office setting preferred

Posted 2025-06-18

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