Hospitality Supervisor
Hospitality Supervisor - Whitehall London
40 Hours per week £14.22 per hour We're recruiting an experienced Hospitality Supervisor who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for one of our Government service sites on a full time basis, contracted to 40 hours per week. Your key responsibilities will include:- Serving customers, ensuring they receive an easy and seamless personalised experience
- Ensure pre and post service checklists and cleaning schedules have been completed before and after all food services
- To ensure the highest level of customer care is adhered to
- Ensure that uniform standards are upheld to the highest standard
- To ensure all displays, counters and seating areas comply with company and statutory health and hygiene requirements, including but not limited to Food Information Regulations and Reference Intake labelling
- Supervising our teams to ensure we continue to deliver impeccable food and customer service
- Communicating regularly with your line manager to monitor KPIs and targets
- Representing Compass Group UK&I and maintaining a positive brand image
- Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations
- Supporting and training our teams, leading from the front to make sure everyone can excel in their role
- Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams.
- Have a customer-centred focus
- IT literate
- High standards of personal hygiene
- Previous supervisory experience
- An excellent communicator, able to motivate and develop others
- Be passionate about great-tasting food and exceptional customer service
- Have experience managing teams in a similar role
- Have excellent communication and organisational skills
- Be an ambitious and motivated individual who is always looking to upskill
- Contract Catering background (desirable)
- Need events experience
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