Ethics & Compliance Manager

Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.

We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.

About the role

As Ethics & Compliance Manager, you will be pivotal in identifying compliance risk and establish the necessary control framework to support compliance with all relevant national and international laws and regulations in scope for Ethics and Compliance. You will design, implement and monitor an Ethics & Compliance programme to protect the business from a

complex set of regulatory risks including Anti-Bribery and Corruption, Sanctions, Data Privacy and Spanish Criminal Code.

You will build strong relationships and provide comprehensive support and guidance to personally drive forward compliance focus, drive a step change in risk management, process and control improvement at IAG Cargo. You will support the employees to always conduct business following applicable laws, regulations, and internal policies.

You will play a key role in managing third party risk ensuring third party relationships are screened, risks identified and mitigating actions in place. You will design and implement the necessary guidance and training, required to identify, and mitigate potential compliance risks and support IAG Cargo in promoting the highest standards of ethics, honesty, openness and accountability throughout all areas of IAG Cargo.

What you’ll do

Promote a risk-based approach for the implementation of policies and procedures and foster and support an organisational culture of integrity and ethical decision-making, in compliance with IAG’s Code of Conduct. Ensure that IAG Cargo has an effective Ethics & Compliance (E&C) Programme including:

Risk Management

• Responsible for identifying, quantifying and managing E&C risk. Regularly coordinate compliance risk assessments to identify specific compliance risks
• Ensure adequate measures are in place to comply and these are fit for purpose against regulatory changes.
• Own the third-party due diligence process and ensure our third-party relationship are fully reputable, red flags are identified and mitigated and controls are put in place to protect IAG Cargo.
• Engage with customers and suppliers on their ethics and due diligence questionnaires.
• Ensure compliance risks from business change projects are effectively managed.

Standards and Controls

• Develop full monitoring of processes and controls that protect the business and ensure we are working in full compliance with laws and regulations and conducting business ethically.
• Ensure all compliance principles, policies and procedures are clearly defined and proactively appraised and communicated to ensure compliance with Group requirements and local law.

Training and Communication

• Champion the importance of E&C across the business through development of fit for purpose training material across key compliance risk areas.
• Develop and implement an E&C Communication Plan

Speaking-up Processes

• Promote a Speak-up culture and manage IAG Cargo’s whistleblowing channel and related investigation process.
• Report critical cases and those considered to be relevant to continuously improve the Compliance Programme at Group level.
• Leading/managing all investigations in core Compliance Areas, which may include assigning of internal or external investigators or as addressed in the IAG Group’s investigation and whistleblowing regulations.
• Work with People Team to ensure consistent application of discipline and response to situations of non-compliance.

Governance & Oversight

• Developing and implementing an Annual Compliance Plan, in alignment with IAG’s Compliance strategy and priorities.

• Monitor the effectiveness of the E&C programme by developing suitable efficiency and follow-up metrics.
• Provide periodic reports to the Group, and if necessary to IAG Management Committee, Executive Board or Audit Committee on compliance risks as well as Compliance Management System implementation and effectiveness.

Support

• Review, advise and guide the businesses on compliance matters, provide assistance, judgement and challenge to the business.
• Exercise and promote greater tone from the top with respect to communicating key activities related to E&C. Support the leadership team to promote a culture of compliance and ethical decision-making.
• Liaise with Legal to ensure that all contracts are fit for purpose

• Liaise with internal and external audit to support Group Audit Programme when required to plan risk based and tailored compliance audits.

It's all about you

What you’ll bring to IAG Cargo:

We are most interested in your drive to succeed, your talent for communication with your ability to think both critically to solve problems and think strategically.

We are looking for an individual who take prides in doing things properly and getting the job done. People who are naturally curious minded about the world of logistics and air cargo business. We are seeking individuals who can displays high levels of professionalism and confidentiality. You will need to be able to translate complex legal information into meaningful

compliance guidance. You will need to be able to demonstrate excellent analytical skills with attention to detail and make time critical decisions with ability to manage multiple and conflicting tasks effectively. We’re looking for those who are collaborative and proactive to take initiative.

To apply, candidates must:

• Hold degree level qualification and/or relevant experience ideally related to compliance.
• Hold previous compliance or audit experience preferred particularly third-party due diligence procedures or risk management.
• Be able to pass a Criminal Record Check.
• Have the right to live and work full-time in the UK indefinitely.

Skills and Experience:

• Displays resilience when faced with challenges; balances competing demands and responds well to changing priorities, adaptable.
• Consistently completes deliverables within deadline and to high standard.
• Seeks to continuously improve outputs; constantly raising the standard/quality of work and benchmarking against best practice.
• The ability to collect & organise data, interpret its significance & provide management with clear & concise reports.
• Demonstrates ability to influence to achieve buy-in from key stakeholders; communicates effectively and inspires people at all levels.

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.

As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

• A hybrid environment with 3 days a week in the office and two from home.
• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.
• Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.
• All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses
• For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders
• Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process. 

#IAGCARGO