Payroll and Reward Officer WCC622367

Job Details:

Salary range: £34,359 per annum
Work location: Westminster City Hall, 64 Victoria Street, Westminster, SW1E 6QP
Hours per week: 36
Contract type: Permanent
Closing date: 31 October 2025
Interview date: Week commencing 17 November 2025

About Us:

THE EXTRAORDINARY STORY OF DAPHNE’S INSIGHT

Corporate Services in Westminster City Council is a world of extraordinary stories, where passionate and expert professionals go above and beyond for their colleagues every day. Daphne, our champion for people with learning difficulties, is a real beacon. She doesn’t just advocate for colleagues with these difficulties, she teaches managers how to identify and understand the conditions and support their teams at work. Daphne has an innate ability to see the human behind every situation, helping them capitalise on strengths and overcome challenges to be their very best. With her empathy and expertise, she’s a natural. But then, a lifetime of managing her own dyslexia and dyspraxia brings with it unique insight. Our people – and ultimately residents – benefit every day.

Please view the extraordinary story of Daphne’s Insight .

The Role:

As a Payroll and Reward Officer you can make your own powerful contribution to Westminster’s success. Delivering highly professional Payroll, Pension and Reward processes, and ensuring compliance with our policies, system requirements and legislative obligations, it’ll be your task to make sure our employees are paid accurately and on time, and the relevant deductions are made. Managing a wide range of administrative and coordination tasks across the People and Culture function, including data handling, supplier processing and communications, your dedication and commitment to our dynamic organisation will ensure that operations run smoothly and efficiently.

Your day-to-day responsibilities will be many and varied, and include processing ad hoc payments, setting up new suppliers, raising purchase orders, processing and monitoring invoices, and responding to email queries. Other key tasks will involve administering annual and bi-annual reward cycles such as yearly salary increases, working on requests to buy additional annual leave and private health insurance renewals, and contributing to the delivery of projects across our Payroll, Pension, Wellbeing and Reward functions.

But your work won’t stop here – we may ask you to compile and prepare documentation for Freedom of Information and Subject Access Requests in line with data protection guidelines, and you’ll also be expected to maintain and create new pages for the teams’ relevant SharePoint sites and subsites. Scheduling and managing the logistics for internal meetings, including preparing agendas, taking accurate notes, and ensuring timely follow-up actions, you’ll also help to manage function events by creating Eventbrite invites and organising practical logistics.

Please refer to the for more information.

About You:

To be a success in this vital role you should be capable of processing written and numerical data with a high level of accuracy and attention to detail, and possess extensive experience of using Microsoft’s suite of applications, including Word, Excel and SharePoint. A positive and helpful team player with a ‘can-do’ attitude to your work, you’ll be ready to engage with colleagues, partners and service users in a confident and professional manner, and be skilled at adapting your communication style to suit different audiences.

Ours is a fast-paced, busy working environment, so you should be capable of managing competing priorities, handling multiple tasks simultaneously and meeting tight deadlines to a consistently high standard. Able to work independently on your own initiative and collaboratively with other team members, teams and external partners, you’ll be committed to ensuring that confidentiality is observed at all times, and have a strong appreciation of the importance of equity, diversity and inclusion in the workplace. We’ll also expect you to recognise when issues need escalating, and have the confidence to proactively seek support if you need it.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council’s strategy is to work towards a Fairer Westminster. A Fairer Westminster is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe.

At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is the Westminster Way. To find out more about how we do this visit

As a forward thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working.

The Council is a Disability Confident Employer. If you have declared a disability in your application , we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.