Senior Product Designer (Subscriptions)

Healf
London

Build the Future of Wellbeing

Do Your Life’s Best Work

If modern wellbeing were redesigned from scratch, it wouldn’t live in a GP’s office or a cluttered supplement aisle. It would be digital-first, beautifully curated, and powered by data that actually helps you feel your best.

That’s what we’re building at Healf. An ecommerce platform at the intersection of personalised health and curated wellbeing. We connect customers with the world’s most effective products across EAT, MOVE, MIND, and SLEEP, and we’re just getting started.

We combine culture-shaping storytelling, cutting-edge health tech (like our new blood testing platform, Healf Zone), and a best-in-class product experience to help people build rituals that work.

Backed by investors behind Soho House, Alo Yoga, Cult Beauty, and Innocent, we’re scaling fast, and redefining how the world shops and lives well.

About Us

At Healf, we’re not just a company, we’re a movement. Founded by two brothers whose own wellbeing journeys inspired our mission to empower others, Healf is built on grit, determination, and a shared understanding of the power of wellbeing.

Our culture is grounded in The Healf Standard—five principles that define how we work and win:

• We Work Harder Than Anyone Else : Building something that improves lives takes long hours, grit, and sacrifice, but we thrive on it. We all feel energised by what we’re building.

• Never Settle : We challenge the status quo and push ourselves to be better every day. We never settle for mediocrity or the idea that something can’t be done.

• Obsession Over Talent : Talent alone isn’t enough—relentless curiosity and a drive to grow set us apart.

• The Healf Lifestyle : We live what we preach—our personal commitment to wellbeing fuels our professional productivity.

• Stronger Together : Everyone owns their lane, but we run as a unit.

With Healf Zone on the horizon, we’re entering the next phase of our journey: closing the loop on health with personalised, preventative care that unlocks longevity and optimised wellbeing. This is your chance to help build something that’s not only extraordinary, but a first of its kind.

The Role

We’re looking for a Senior Product Designer to own UX/UI for Subscriptions — one of Healf’s most strategic growth areas. You’ll design seamless, intuitive subscription experiences that help users build lasting wellbeing routines, while driving retention and lifetime value.

You’ll collaborate closely with Product, Data, and Engineering to craft experiences that make managing a subscription feel personal, rewarding, and effortless.

Where You’ll Make An Impact

• Lead UX/UI design across the full subscription journey: onboarding, management, renewal, and retention.

• Create intuitive, elegant solutions for complex interactions — pausing, swapping, or cancelling subscriptions.

• Partner with Product and Data to identify opportunities that drive engagement and reduce churn.

• Collaborate with Engineering to deliver fast, high-quality implementations across web and app.

• Run rapid user research, usability testing, and A/B experiments to validate ideas and measure impact.

• Evolve and contribute to the Healf design system, ensuring scalability and visual consistency.

• Translate insights from user data, support tickets, and testing into actionable design improvements.

• Balance user empathy with commercial performance to optimise both experience and outcomes.

What You’ll Bring

• 4–6 years of product design experience, ideally in eCommerce, DTC, or subscription-based products.

• Proven ability to translate complex journeys into clear, intuitive user flows.

• Strong UX craft, visual polish, and attention to detail.

• Experience using Figma and working within a shared design system.

• Understanding of retention, LTV, and behavioural drivers for recurring products.

• Data-informed mindset — comfortable designing around metrics like CVR, AOV, and churn.

• Confident presenting ideas and influencing decisions with data and user insight.

• Collaborative, proactive, and excited to take full ownership of a key user journey.

• Passion for creating experiences that help people live healthier, better lives.

Why Join Healf

Do your life’s best work: Build something that matters, with a team that moves fast and aims high

Surround yourself with A+ talent : You’ll work with high-performers who care deeply and raise the standard every day

Be a builder : This isn’t a cog-in-the-machine role. You’ll help shape our voice, culture, and growth

Wellbeing is the lifestyle : From office yoga to Healf Zone insights, everything we do is rooted in our pillars: EAT MOVE MIND SLEEP

• Premium Wellhub Membership : Unlimited entry to 1000's of gym, yoga, & fitness studios.

Exclusive Healf Perks : 50% off all Healf products plus discounted Healf Zone blood testing.

Nest Pension : Secure your future with our pension contributions.

Wellbeing-Focused Workspace : Incredible Hammersmith office with great natural lighting.

Team Connection : Annual company-wide retreat to recharge and bond.

Posted 2025-11-07

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