Senior Product Manager

The Microsoft 365 Copilot Ecosystem team aims to revolutionize human productivity by developing the next generation of AI agents. We are leading a transformative shift by designing and delivering intelligent solutions that empower users and organizations. Our team shapes the future of the Microsoft 365 Copilot platform by fostering a thriving ecosystem of developers, partners, and customers to build, deploy, and scale AI-powered agents that solve real-world problems.

As an Ecosystem Product Manager and AI agent builder, you will play a key role in this transformation. You will work at the intersection of product, engineering, and design to develop Copilot agents and extensibility features that unlock new scenarios and business value. You will design and build innovative AI agents on the Copilot platform, including agent templates for makers and bespoke solutions in partnership with leading companies and partners, creating AI solutions that are deeply integrated into their workflows and deliver measurable business impact.

We’re looking for a high-agency, entrepreneurial Senior Product Manager based in London, UK who thrives in ambiguity, moves fast and is passionate about generative AI. In this role, you’ll lead technical envisioning, scenario design, and solution delivery for Copilot agents, while helping shape platform strategy, improve developer experiences, and accelerate ecosystem growth. You’ll work directly with customers, developers, and engineering teams to build and deploy high-impact agent solutions that push the boundaries of what’s possible with AI.

The ideal candidate is a hands-on builder who actively uses generative AI in their workflows and has a track record of rapid prototyping and experimentation. You are comfortable pivoting from building solutions to navigating executive-level discussions, managing escalations, and driving ROI-focused engagements with customers. You bring a strong product mindset, technical fluency, and a collaborative, “learn-it-all” attitude to every challenge.

If you are excited about building the future of work, influencing the evolution of agentic AI systems, and working with top-tier talent across Microsoft and the broader AI community, we would love to hear from you.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Build and ship AI Agents: Lead the design, prototyping, and delivery of Copilot agents and agent templates that solve real-world problems. You’ll work closely with engineering, design, and strategic customers to bring ideas to life.
• Customer-Centric Innovation: Engage directly with customers and partners to understand their workflows, pitch transformative AI scenarios, and guide them through solution design, development and deployment.
• Platform Expertise: Serve as a subject matter expert on the Copilot extensibility platform, advising internal teams and external developers on best practices, architecture, and roadmap alignment.
• Signal Amplification: Capture insights from customers and partners—what’s working, what’s not, and what’s next—and channel them into product strategy, backlog prioritization, and long-term engineering investments.
• Operate with Velocity: Navigate ambiguity with confidence, make decisions with incomplete information, and execute with urgency. You’ll be expected to lead without waiting for permission.
• Research, contextualize, prototype, and evangelize frontier technology trends to drive long-term product shifts.
• Embody the Microsoft culture and values. 

Qualifications

Required Qualifications:

• Bachelor's Degree AND experience in product/service/project/program management or software development
• OR equivalent experience.
• Proven experience building/designing AI applications and agents, including use of conversational UX, agent frameworks, and platforms like GPT and Copilot.
• Demonstrated technical depth with solutions leveraging generative AI, LLMs, or cloud services architecture through shipped products or solutions.
• Previous experience with proven success in working on customer-facing technical engagements.
• Experience presenting and explaining product and technology topics in-depth to executive and technical audiences.
• Hands on experience with AI tools like Copilot Studio, M365 Agent SDK, Replit, Cursor, LangChain, LllamaIndex, OpenAI APIs, Auto-GPT, Hugging Face Transformers, GitHub Copilot, Lovable, Claude, or similar is a must.
• The ability to wear many hats and speak many languages – from business to product to design to technical – learn quickly and change direction when needed.
  

Other Requirements

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications

• Business development and/or GTM-facing experience.
• Recent experience driving generative AI-based solutions (RAG, GPT, LLM) and general awareness of the rapidly-evolving AI, especially generative AI landscape.
• Hands-on experience or solid familiarity with the Microsoft technology stack (M365 Copilot extensibility, Copilot Studio, AI agents, Azure OpenAI, Graph Connectors, Microsoft Teams extensibility platform, etc.).

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.