Contract Manager - Hard FM

Technical Contract Manager - Engineering Services - West London

Why work for Smart?

Benefits: Birthday off, 25 days holiday entitlement + Bank Holidays, Life Assurance, 3 days fully paid volunteering days

At Smart Managed Solutions , we combine cutting-edge data-driven technology with a client-focused approach to deliver exceptional Facilities Management services. Specialising in commercial environments, higher education, and the life sciences sector, we partner with the world’s most innovative organisations to keep their facilities running at peak performance.

We are proud to be an employer that values your growth and work-life balance. We offer comprehensive training opportunities and clear progression routes to help you build a rewarding career. We are one of the few facilities companies that understand people are at the core of every organisation and are the most important investment we will ever make. Even as technology advances and buildings change, it is our leadership and personal contributions of Smart individuals that ultimately set us apart from competitors.

Role Purpose

To manage and control the maintenance and repair to M&E equipment across multiple blue-chip contracts within the Mobile Portfolio of Smart. Ensuring appropriate and correct operation of assets and that records are maintained in line with Operational, Regulatory and Statutory practice.

Deliver a Smart and world class service, have full confidence of the client and team and be a leader of innovation.

Key Duties

• Manage all technical issues.

• Manage agreed KPI and SLA’s.

• Responsible for managing the company’s H&S and environmental performance on site.

• Plan and implement building shutdowns and complex client project works.

• Responsible for managing the company’s quality procedures on site.

• Assisting with recruitment of any new staff required on sites.

• Responsible for the technical development of all staff, which will include annual appraisals.

• Management of client relationships on a daily basis.

• Management of all reports.

• Manage any additional business opportunities that will deliver client satisfaction and increase contract sales revenue.

PERSON SPECIFICATION:

Applicants for this role must be able to demonstrate the following:

• Qualified in electrical or mechanical engineering discipline; C&G, HNC, HND or higher.

• Background in understanding of budgets and P&L. (not essential)

• Strong critical engineering understanding.

• Previous experience of managing large engineering teams.

• Experience of service delivery in high profile buildings.

Please apply today to register your interest.

Please note, all details are provided for guidance only, and do not necessarily limit the responsibilities and accountabilities of the job. Full details of employment terms and conditions are provided within Offers of Employment, The Employee Handbook and appropriate policies within the Company. This document does not constitute an Offer of Employment. Offers are only valid when provided in writing through the People & Culture Department day to register your interest.