Hubspot Operations Executive - 6 month FTC

£35,000 Commercial Team

Location: Hybrid (2 / 3 days in the office)

native has been building for 10 years, but we're still very much a startup: fast-moving, ambitious, and building with intent. We're creating the infrastructure that connects students, Students’ Unions, universities, and advertisers through a managed marketplace.

Our goal is to deliver for students by increasing student engagement while enabling Students’ Unions to secure sustainable funding. For advertisers, we offer meaningful, measurable routes to student audiences. The more aligned these incentives are, the more defensible and scalable our business becomes.

The Opportunity

We are looking for a detail-oriented and proactive Hubspot Operations Executive with strong HubSpot experience to support our commercial operations function. In this role, you will manage the day-to-day administration of HubSpot, maintain CRM data quality, support reporting and automation, and help sales and marketing teams work more effectively.

This is a great opportunity for someone who has experience supporting a sales organisation through HubSpot and is looking to further develop their career in Revenue or Sales Operations. You will work closely with the commercial leadership team to improve visibility across pipeline performance, reporting, and operational processes, while ensuring the CRM remains accurate, reliable, and scalable.

The ideal candidate is organised, analytical, and process-oriented, with the ability to collaborate across sales, marketing, and leadership teams to drive operational efficiency and continuous improvement.

What you’ll be working on

As Hubspot Operations Executive, you’ll be responsible for...

HubSpot Administration

• Own day-to-day HubSpot administration and platform management

• Manage users, permissions, properties, views, pipelines, stages, forms, lists, and system settings

• Ensure HubSpot is structured, maintained, and operating effectively across teams

CRM Data Management

• Maintain high standards of CRM data quality and hygiene

• Keep company, contact, deal, and activity data accurate, consistent, deduplicated, and properly structured

• Monitor and resolve data issues proactively

Reporting & Dashboards

• Build and maintain reports and dashboards across sales and marketing performance

• Deliver reporting on:

  • Pipeline and forecasting

  • Lead flow and conversion

  • SDR and sales activity

  • Campaign performance

  • Team KPIs and revenue performance

• Ensure leadership has clear, reliable, and actionable commercial insights

Workflow & Automation Support

• Support the build, testing, monitoring, and optimisation of HubSpot workflows and automation

• Assist with:

  • Lead routing

  • Notifications

  • Lifecycle stage management

  • Sales-to-marketing handovers

  • Process automation and operational efficiency

Commercial Team Support

• Act as the first point of contact for HubSpot-related questions and troubleshooting

• Support user adoption through training, guidance, and process reminders

• Help teams follow best practices and maintain CRM discipline

Process Documentation

• Create and maintain clear process documentation and user guides

• Define best practices for:

  • Deal hygiene

  • Lead management

  • Reporting definitions

  • Required CRM fields

  • Sales process compliance

Process Improvement

• Identify operational gaps, inefficiencies, data quality issues, and reporting challenges

• Recommend and implement practical improvements to enhance HubSpot usability and commercial visibility

What we’re looking for

You’ll bring vision, structure, and operational discipline to a fast-growing function. You know how to scale people-driven operations and balance commercial priorities with quality, compliance, and culture.

Specifically, you will bring:

• Proven hands-on experience administering Hubspot CRM, ideally within RevOps, Sales Operations or Commercial Operations.

• Strong understanding of sales and marketing operations processes

• Experience in building reports, dashboards and creating workflows in Hubspot

• Strong attention to detail and commitment to data accuracy

• Analytical mindset with strong problem-solving skills

• Excellent organisational and communication skills

• Ability to work-cross functionally with sales, marketing and leadership teams

Whats in it for you

Base Salary: £35,000

Remote-first role in the UK

Pension contributions of 5%

️ 25 days off (excluding bank holidays)

Day off on your birthday

Share Options for all

‍ Work from home set-up budget

Season Ticket Loan Scheme

Paid maternity, paternity, adoption or shared parental leave

Equal Opportunity Statement

We are actively creating an equitable environment for everyone at native to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at native. At native, we embrace diversity in all of its forms and foster an inclusive environment for all people to do the best work of their lives with us.