Retail Manager

Job description

We’ve partnered with a bustling mixed-use shopping centre to appoint a Retail Manager - a hands-on, people-facing role supporting day-to-day operations and acting as the key point of contact for occupiers, contractors, and internal teams.

If you enjoy problem-solving, keeping things organised, and building strong relationships with retailers, this role sits right at the heart of site operations.

What You’ll Lead On

• Being the front-line contact for retail occupiers, handling day-to-day queries, operational issues and requests with a professional and solutions-focused approach
• Coordinating contractor access, works and deliveries in line with site procedures, whilst ensuring smooth communication between occupiers, managing agents and service partners
• Supporting compliance and administration across the estate, including maintaining accurate records, documentation, health & safety information, RAMS and permits to work
• Managing key reporting and communications activity, including monthly occupier updates, newsletters, income reporting processes, and supporting financial queries / purchase orders

What You’ll Bring

• Experience in a property, retail, leasing or administration role, with the confidence to manage stakeholder queries and maintain high standards of service
• Strong organisational skills and attention to detail, with the ability to juggle multiple moving parts and keep things running smoothly behind the scenes
• Clear written and verbal communication, comfortable producing occupier communications, coordinating information, and building strong working relationships
• Solid technical admin capability, including Microsoft Office (Excel/Word) and confidence picking up systems, processes, reporting and invoicing workflows

What You’ll Get

• A highly visible, on-site role with real responsibility and variety across a busy mixed-use environment
• The opportunity to work closely with occupiers, contractors and centre management, becoming a trusted point of contact and key part of the operation
• A role that blends stakeholder management, compliance, reporting and coordination - ideal for someone who likes structure, pace, and problem-solving
• A stable and supportive environment with long-term scope to develop within property operations and centre management

Ready to Apply?

Please either apply to this listing or reach out directly for a confidential conversation: [email protected]

Extra information

Status

Open

Education Level

Secondary School

Location

City of London

Type of Contract

Full Time Jobs

Published at

18-01-2026

Profession type

Retail

Full UK/EU driving license preferred

No

Car Preferred

No

Must be eligible to work in the EU

No

Cover Letter Required

No

Languages

English