Head of Marketing
- Remote
- Head of Marketing
- Up to 65k base - 85k OTE - Fully remote (occasional travel to Dublin and international travel)- Head of Marketing- Up to 65k base - 85k OTEOur client is a leading ticketing, marketing, CRM, fundraising and memberships software platform for arts and culture organisations. Their goal is to support our customers and to help them thrive. From helping organisations increase sales, develop their marketing strategies, grow their audiences, & kickstart fundraising efforts. Their passion for the arts and commitment to customers means they are ambitious and results-driven but also believe in collaboration. Their innovative solution, has been shaped by their Community of users, and take pride in being more than just a ticketing provider – they're a partner, helping arts and cultural organisations to succeed. Key Responsibilities
- Own and evolve brand positioning, messaging, and voice across all channels and touchpoints.
- Develop and lead the overall marketing strategy aligned with business goals, covering brand, demand generation, product marketing, content, partnerships, and events.
- Lead, grow, and mentor the marketing team, fostering a culture of creativity, accountability, and continuous development.
- Oversee the execution of multi-channel campaigns to drive brand awareness, lead generation, acquisition, and customer retention.
- Collaborate closely with sales and customer success to ensure marketing is aligned with the full customer journey and revenue objectives.
- Own and optimise marketing performance reporting, using data and insights to inform decisions and maximise ROI.
- Champion the voice of the customer, gather insights, feedback, and case studies to shape messaging, influence product strategy, and inform campaigns.
- Guide product marketing efforts, translating new features into compelling, customer-focused messaging in partnership with the product team.
- Act as a brand guardian, ensuring consistency, clarity, and quality across all internal and external communications.
- Manage 3rd party relationships and the marketing budget, maximising efficiency and effectiveness across channels.
- Drive and oversee our event marketing strategy, including sector events, customer activations, and partnership opportunities.
- Ensure our marketing technology and data practices are effective, scalable, and compliant with all relevant policies and regulations.
- 5+ years in a senior marketing role, ideally within SaaS, tech for good, or B2B industries.
- Proven experience in building brand, delivering integrated campaigns, and driving measurable results.
- Demonstrable people management skills and experience of leading a dynamic team.
- Strategic thinker with strong commercial acumen and customer empathy.
- Excellent storyteller and communicator with a sharp eye for copy and design.
- Experience with HubSpot (or similar CRM), content strategy, social, and events.
- Passion for the arts, culture, or creative industries is a strong advantage
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