Clinical Site Relationship Manager

TFS HealthScience is a leading mid-sized Contract Research Organization (CRO) dedicated to partnering with biotechnology and pharmaceutical companies throughout their clinical development journey. Our Clinical Operations team, led by industry experts, combines the full-service capabilities and global reach of a large CRO with the flexibility and personal approach of a mid-sized CRO.

As a member of our SRS team, you will be fully dedicated to a single sponsor. This is a contract-based position focused on supporting clinical trial sites across the United Kingdom.

Responsibilities:

• Relationship Building: Build and maintain strong working relationships with principal investigators, site coordinators, and other key clinical site staff.
• Liaison Role: Act as the main point of contact between clinical trial sites and the sponsor, ensuring transparent and timely communication of protocols, study updates, and key deliverables.
• Site Oversight: Conduct Monitoring Oversight Visits and regular engagement activities to support site performance and protocol adherence.
• Enrollment Support: Create tailored engagement strategies to support patient recruitment and retention at the site level.
• Issue Resolution: Work closely with CRO CRAs and Medical Science Liaisons to proactively identify and resolve challenges at clinical sites.
• Feasibility Support: Assist in feasibility and site qualification visits in collaboration with CRO partners.
• Advocacy Engagement: Represent the sponsor at relevant local patient support group meetings and other community-facing events as needed.
• Reporting: Maintain up-to-date records of engagement activities, enrollment trends, and key site performance metrics.

Requirements:

• Bachelor’s degree in life sciences, nursing, or a related healthcare discipline.
• Previous experience in clinical research and site relationship management.
• Strong communication and interpersonal skills.
• Proactive, self-driven, and solution-oriented approach to challenges.
• Solid understanding of ICH-GCP and local regulatory requirements.
• Must be based in the United Kingdom with flexibility to travel nationally on a regular basis.

Contract Type:

FTE: Start: 0.4 FTE (Part-time) and 1.0 FTE from 1st of October 2025
Initial Duration: 12-month contract

Therapeutic Areas:

• Autoimmune diseases
• Rare diseases