Digital Communications and Events Officer
- Maintain and update websites using Drupal CMS.
- Rebuild webpages, update content, and ensure consistency across the digital estate.
- Monitor website quality and performance using web analytics and optimisation tools.
- Identify and implement website improvements based on analytics and user feedback.
- Ensure websites comply with GDPR, accessibility regulations, and digital best practices.
- Provide technical support for website-related projects and initiatives.
- Prepare, proofread, and distribute internal and external communications.
- Support content planning and delivery across digital communication channels.
- Monitor engagement and provide reporting on communications performance.
- Assist in developing and sharing key organisational messages.
- Provide logistical and administrative support for both virtual and in-person events.
- Coordinate event communications and stakeholder engagement activities.
- Support event planning, delivery, and post-event evaluation.
- Build effective working relationships with internal teams and key stakeholders.
- Collaborate across departments to ensure consistent messaging and delivery.
- Ensure all communications activities align with organisational policies and best practice.
- Previous experience within a communications, marketing, digital, or web content role.
- Experience using web content management systems, ideally Drupal (versions 7–10).
- Experience supporting or coordinating events in a professional or voluntary capacity.
- Proven ability to support effective communications, particularly in digital environments.
- Experience using website analytics and user feedback to improve performance.
- Strong understanding of GDPR, accessibility requirements, and digital compliance standards.
- Excellent written and verbal communication skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Confident using a range of digital platforms and tools.
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