Account Associate (Business Development)

Location: Hybrid - 2 days per week in London office (Hoxton)

Salary: £34,284 per annum

Contract: 12 month Fixed Term Contract (40 hrs per week, 9 AM to 6 PM, Monday to Friday ) - with potential to go permanent.

ABOUT THE ROLE

Are you passionate about making a difference and helping underrepresented individuals transition into meaningful careers? We are looking for a proactive and driven Account Associate (Business Development) to join our team and inspire employers to join us in this mission.

As an Account Associate, reporting to the Head of Strategic Accounts, you’ll be at the forefront of driving new business opportunities and expanding our network of employer partners. You will have the unique opportunity to build deep knowledge of UK businesses, particularly in the technology, healthcare, and green sectors. Your work will involve extensive research, outreach, and the organisation of impactful industry events. This role is perfect for someone who is eager to grow their career while making a tangible impact.

At Generation, we believe in nurturing talent from within, so you'll have plenty of opportunities to develop and advance your career.

ABOUT GENERATION

Generation's mission is to train, coach and support people into life-changing careers that would otherwise be inaccessible to them.

We are a UK registered charity, founded by McKinsey and Company, delivering tailored programmes to recruit, train and place unemployed people into work. Through our unique approach, we also solve a wide range of employer challenges—skilled talent shortages, poor job performance, lack of diversity, and high turnover.

Generation launched globally in 2015, and has grown quickly to become the world’s largest demand-led employment initiative. We have placed >100,000 people into roles, working with over 4,000 employer partners to date across 16 countries and 26 professions.

Since launching in the UK in 2019 have now trained more than 3000 people. Our work focuses on supporting those from diverse groups facing barriers to desirable employment. For these learners, we have achieved an industry leading c. 70% job placement rate with learners now placed at >800 employers.

We have secured transformative corporate funding from Microsoft, the JP Morgan Charitable Foundation, the Macquarie Group Foundation, Barclays, Blackrock, and many more. We are also the leading charity delivering under contracts from the Department for Education’s Skills Bootcamp strand. This has driven our scale to new programmes, regions and beneficiary groups.

By joining Generation UK&I, you will become part of an organisation committed to social impact and determined to play its part in changing the system in this context. The work is fast-paced, exciting, and innovative.

Find out more at

You can also learn more about our culture, directly from our incredible people - What is it like to work at Generation?

Generation acknowledges the duty of care to safeguard, protect, and promote the welfare of staff and learners and is committed to ensuring safeguarding practice reflects statutory responsibilities, and government guidance and complies with best practice.

All our staff in the UK are required to undergo a DBS check.

RESPONSIBILITIES

Main Areas of Responsibilities:

Lead Generation & Event Management

• Market Research & Targeting: dive deep into the UK markets to identify key employers in the technology, healthcare, and green job sectors. Leverage tools like Talent Neuron and LinkedIn to pinpoint high-potential partners.
• Outreach & Relationship Building: proactively reach out to potential employer partners who have live opportunities, securing meetings and getting commitment from employers to interview from our cohorts, and ultimately hire.
• Source Channel Partners: as well as securing direct hiring employers, look to source channel partners in each region, for instance apprenticeships providers, recruitment agencies.
• Event Leadership: Organise and lead virtual industry events, collaborating with employer partners and Generation learners to create inspiring and informative experiences.
• Networking: Attend and represent Generation at national networking events, expanding our reach and bringing more prospective employers into our pipeline.
• Collaborate with B2B marketing team: lead on the acquisition of new relevant contacts using a programme specific approach. As well as supporting with the process of collecting employer case studies to support with increasing brand recognition and trust.
  
  

Data Management & Tech Tool Optimisation

• Data Management: updating and managing employer information in databases/ CRM systems (salesforce/ outreach), ensuring accuracy and accessibility of data. For example; an essential part of the role is interpreting lead quality (data cleansing) , prioritising outreach, and gathering employer feedback to help tailor our learner support and improve job matching. As well as supporting the team with managing on-going partnership packages.
• Improvement in data: help drive improvements in data collection and reporting by rolling out new tools and processes.
• Data Integrity: identify and address data discrepancies, such as duplicate accounts, and perform data cleansing as needed.
  
  

OTHER RESPONSIBILITIES 

• Self Apply Opportunities: beyond new partnerships, source self-apply opportunities for our learners and share these opportunities through the appropriate channels.
• Process Improvement: work on projects and collaborate across teams to enhance our employer sourcing, onboarding, and account management processes.
• Project Coordination: helping to coordinate projects outside of BAU, including tracking timelines, managing deliverables, and ensuring projects stay on schedule.
• Administrative Support: handling administrative tasks such as preparing reports, maintaining employer records, scheduling meetings, and organising documents related to employer accounts.

Requirements

WHAT YOU BRING TO THE ROLE

We’re looking for someone who has:

• Experience in a sales & marketing function, with lead Generation responsibilities
• Exposure to using ATS/ CRM systems: such as salesforce, excel, or other systems
• Start-up mentality: a background in a start-up or entrepreneurial environment, with experience working remotely or independently.
  
  

ATTRIBUTES THAT WILL MAKE YOU SUCCESSFUL

• Exceptional Communication: you’re articulate, persuasive, and able to engage diverse stakeholders effectively
• Resourcefulness: you’re a creative problem-solver who knows how to open doors and make things happen.
• Mission-Driven: you have a genuine passion for supporting individuals from disadvantaged backgrounds and are motivated by our cause.
• Commercial Acumen: you thrive in target-driven environments, with a track record of closing deals and achieving measurable results.
• Self-Starter: you’re proactive, organised, and driven to achieve. You’re full of ideas for improvement and ready to lead projects and collaborate with others to achieve great outcomes.

Benefits

At Generation, we're changing the lives of many individuals, and that in itself gets us out of bed! Here are a few other benefits you'll experience working with the UK team:

• Purpose and social impact in the heart of your work
• Opportunity to make your mark - you'll have a lot of autonomy to bring the Generation blueprint to life in a way that makes sense for your region
• Opportunity to get involved with a range of activities and varied projects - we're a small team, so there are lots of opportunities to get involved in projects across the whole organisation
• We offer flexible and remote working to accommodate everyone's preferred working pattern/preferences and unique needs
• WFH set up offer of support of £300 to help you make your working-from-home setup comfortable and efficient
• Professional Development is a priority for Generation and employees and you can access to up to £1,000 towards your learning & development per year. This support is accompanied by up to 5 days of training days/ study leave per year to enable your development activities.

A fair chance

Every role at Generation is open to applications from all sections of society. We believe in the potential of everyone; regardless of race, religion or belief, ethnic origin, different physical ability, family structure, socio-economics, age, nationality or citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other aspect that makes you, well, you.

We believe that the more diverse we are the better we become. More than just encouraging your application, we're committed to conscious inclusion that (we hope) cultivates an ethos of belonging, connection and shared purpose. We go further together. It’s this philosophy that drives us towards our mission. We open our doors to those who share this mindset.

We are particularly interested in hearing from candidates from marginalised groups. Although we will review applications on a rolling basis, no offers will be made until the job posting has closed and all applications have been evaluated.