Deputy Practice Manager (Permanent)

Role Details

Job Title: Deputy Practice Manager

Location: East Dulwich

Hours :40

Salary/Pay Rate: £27,000 – £31,000

Contract Type: Permanent

Role Details

We’re looking for a passionate and proactive Deputy Practice Manager to join Tessa Jowell GP Practice in delivering high-quality care to our patients. This is a fantastic opportunity to contribute to a forward-thinking healthcare organisation while working in a supportive and inclusive environment.

Main Duties

The Deputy Practice Manager is an important part of the senior practice management team, responsible for supporting the Practice Manager in managing and co-ordinating all aspects of practice functionality, motivating and managing staff, optimising efficiency and financial performance, to ensure the practice achieves its long-term strategic objectives in a safe and effective working environment.

You will be delegated with the responsibility for overseeing the day-to-day operation of the surgery, ensuring the effective processing of all administrative work and appropriate liaison with the reception and administration team while leading the attainment of Local and National KPI’s.

This is a great opportunity for some one that really wants to have an impact on people's lives, to join a supportive and patient committed team.

You will be supported by, and work with, a diverse multi-skilled professional team of clinical and non-clinical friendly staff. In return we offer family friendly policies and career progression within an expanding organisation, a competitive salary and benefits package, including medical indemnity for all work undertaken for Omnes Healthcare.

Responsibility

• Supporting the Practice Manager with HR including recruitment, set up of new staff and removal of leavers, training and day to day management.
• Ensure rapid response to incoming telephone calls and appropriate action is taken
• Developing, and supervising the appointment systems ensuring that they work well for patients and clinicians.
• Ensure the effective supervision of the reception team and co-ordinate support services for other team members.
• Identify training needs of reception staff and provide support in the achievement of the objectives of their personal development review.
• Ensuring accurate records are kept.
• Liaising with local health organizations such as clinical commissioning groups.
• Promote the development and maintenance of a quality learning environment throughout the practice.

Who we are

Omnes Healthcare is a growing, forward-thinking organisation delivering NHS Primary and Secondary Care services since 2006. Supporting patients across multiple sites, we combine clinical excellence with innovation to improve lives.

As part of the Evergreen Group, we also lead on digital health and genomics projects, including the Evergreen Life app, which empowers people to take control of their health.

Our mission is to enhance healthy and happy life years through high-quality, personalised, and accessible care. Our vision is to be a trusted leader in healthcare, known for innovation, compassion, and real impact.

We live by four core values:

• Caring – Respect and compassion in everything we do
• Inclusive – Empowering diverse voices and teamwork
• Evolving – Driving continuous improvement and innovation
• Ambitious – Striving for high standards and real impact

Whether your role is clinical or corporate, it matters. We’re committed to creating a positive, inclusive, and supportive environment where all colleagues can thrive.

Omnes Healthcare are an are an inclusive employer, if you require any adjustments during the recruitment process, we will be more than happy to help, please contact us.

Role Requirements

• Previous experience in Primary Care management.
• Strong leadership and interpersonal skills.
• Excellent organisational and problem-solving abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Commitment to delivering exceptional patient care and service

What we can offer to you

• Excellent work/life balance
• Supportive and inclusive team environment
• 25 days annual leave (plus bank holidays)
• An additional day off to celebrate your birthday!
• NHS Discounts and Staff Support Schemes
• Employee Assistance Programme
• Involvement in digital health and innovation initiatives
• Access to the Evergreen Life app