Grocery Supervisor

Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you'll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.

Position:

Earnings : £13.96 + 10% quarterly bonus

Location : London, EC2M 3YD

Contract type : Permanent, 40 hours, shifts falling between 6am and 9pm, 5 days out of 7, including weekends and bank holidays

We’re looking for an experienced Market Supervisor to join our busy grocery team. If you have a background in high‑volume retail or grocery environments and enjoy leading teams to deliver excellent results, this role could be ideal for you.

What you’ll do:

• Oversee daily operations in the grocery department, ensuring stock is received, stored, and displayed correctly.
• Maintain compliance with food safety and health & safety standards.
• Support with daily stock ordering and replenishment based on customer demand.
• Lead and motivate your team to deliver efficient, high‑quality service.

Requirements:

• At least 1 year of experience working as a supervisor within a high-volume retail department or grocery stores.
• Someone with fantastic communication skills and able to lead, motivate, and inspire a team.
• Excellent organisational skills and can-do attitude.
• Experience receiving deliveries or working in a stockroom is beneficial but not essential.
• Availability to work onsite with a flexible schedule including evenings, weekends, and holidays, and available for early morning start at 5 am.
• Willingness to be flexible and support multiple teams. This role is full-time, and successful candidates will be available to work flexibly across the week between 5 am and 9 pm, as we cannot accommodate fixed shifts.
• Right to work in the UK.
• Fluent in English.

Other information:

THE PERKS OF BEING AN EATALIAN...

• 40-hour contract. Overtime is paid.
• Tronc Scheme.
• 30-day holiday allowance that increases with the length of service (pro-rata).
• Free meal on shift.
• Internal career progression and global opportunities across the Eataly stores.
• 20% employee discount across retail, bars, and restaurants.
• Discounted Gym memberships.
• WeCare - a health platform offering access to 24/7 GP, Financial, Mental and Physical well-being.
• MyEataly - our benefit portal offering you free discounts, rewards, and cashback programs.
• "Refer a Friend" and earn up to £300 per person.
• Cycle to work scheme.
• No interest technology loans.
• Employee assistance program.
• And much more is available through our benefits platform.