HR Operations - Apprentice

About PIC

Pension Insurance Corporation (“PIC”) provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service. Our purpose is to pay the pensions of our current and future policyholders. We achieve our purpose by setting Companywide strategic objectives and driving a healthy culture based on our PIC Values of Resilient, Adaptable, and Loyal.

We're looking for a motivated apprentice to join our HR Operations team. Our HR Operations team handle the day-to-day processes and systems that keep the employee lifecycle running smoothly. You'll be working towards a Data Analyst Level 4 qualification, while gaining hands-on experience and support from a friendly, expert team.

Role purpose

To provide administrative support to your hosting team, as well as develop knowledge of PIC and how it operates to fulfil its purpose within a dual regulated financial services environment. The opportunity to develop transferable skills and experience through a structured apprenticeship programme applied in a corporate environment.

This role offers a blend of practical experience and structured learning.

Our Company values and Conduct Rules are expected to be reflected in the delivery and performance of every role.

Conduct Rules

• You must act with integrity
• You must act with due skill, care and diligence
• You must be open and cooperative with the FCA, the PRA and other regulators.
• You must pay due regard to the interests of customers and treat them fairly.
• You must observe proper standards of market conduct
• You must act to deliver good outcomes for retail customers

PIC operates within the financial services industry and, therefore, is regulated by the FCA (Financial Conduct Authority) and the PRA (Prudential Regulation Authority). It is a requirement for all PIC employees to demonstrate a good understanding of the regulatory framework and how it applies to the Company.

Requirements

Specific accountabilities assigned to the role of the Apprentice:

The responsibilities of the Apprentice will flex up and down depending on the level of the apprenticeship programme agreement and the business area / function within PIC assigned to provide support to. The following list is indicative and not exhaustive:

• Accessing Microsoft Office to schedule meetings between colleagues internally with the expectation of the Apprentice requesting information from the attendees to enable them to draft meeting agendas and producing minutes of the meeting / capture salient points and actions from the meeting.
• Supporting colleagues and business managers in the preparation of documentation for various internal meetings in accordance with the relevant processes and internal governance.
• Inputting data into systems, accessing reports and providing information to colleagues as appropriate to support the efficient and effective performance of the team.
• Documenting tasks and actions and communicating these to the relevant colleagues and/or inputting information into the appropriate systems in a timely and accurate manner. Setting reminders to follow up and close out actions in line with agreed deadlines.
• Reviewing and providing an initial analysis and interpretation of the data to demonstrate learning and understanding of the work performed by the team and function and how it supports PIC achieve its strategic priorities.
• Demonstrating knowledge and competence in their learning and exposure to tasks and internal meetings through curious questioning and undertaking their own research into business concepts and terminology, as appropriate

To meet the requirements of the apprenticeship programme you will need to spend 20% of your time undertaking off-the-job learning, which will include:

• Formal training, including online learning and internal learning events.
• 1-2-1s with your coach and line manager.
• Observing and shadowing colleagues.
• Writing up learning reflections for your portfolio.

Desirable personal attributes aligned to what success looks like in the role:

• Self-motivation – curious, willing to learn and driving your own learning and development.
• Feedback receptiveness – listening to and acting on constructive feedback.
• Goal setting – understanding personal and professional development goals.
• Innovative thinker – positive attitude to change and a willingness to embrace new ideas and techniques to improve performance.

Benefits

In addition to a competitive base salary and the opportunity to participate in our annual, performance-related bonus plan, upon joining us here at Pension Insurance Corporation, you will get access to some great benefits, including private medical insurance, 28 days' annual leave (excluding bank holidays), a generous pension scheme and much more.