Senior Product Manager, Account Platform- EXTEND

BBC EXTEND

This role is advertised as part of our BBC Extend programme for disabled people. To apply for this role you should identify as deaf, disabled or neurodivergent and must meet either the definition of disability in the Equality Act (2010), or the definition of disability in the Disability Discrimination Act (1995) if applying in Northern Ireland. You’re broadly defined as disabled under both acts if you have a physical or mental impairment that has a substantial and long-term negative or adverse effect on your ability to do normal daily activities. This definition includes both apparent and non-apparent conditions and impairments, and medical conditions such as Cancer, HIV or Multiple Sclerosis.

We are committed to making the process of applying for this role as accessible as possible. If you need to discuss adjustments or access requirements for the application process, or have any questions about our Extend programme, please contact [email protected] .

The BBC are fully committed to providing workplace adjustments to help eliminate barriers in the workface that disabled people face. To do this, we have our own dedicated BBC Access and Disability Service that provides assessments and support throughout employment with us. If you are successful in applying for this role and require workplace adjustments, we will work with you to get your adjustments in place.

If you’d like more information on BBC Extend, please visit the BBC Extend webpage. (EXTEND code: EX2324).

JOB PACKAGE

JOB BAND: D

CONTRACT TYPE: 12 Month Fixed Term contract (attachment for BBC Staff)

DEPARTMENT: Platforms Team

LOCATION: London, Newcastle, Salford, Glasgow or Cardiff – Hybrid

PROPOSED SALARY RANGE:£80,000 - £90,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage

PURPOSE OF THE ROLE

To lead the vision, strategy, and delivery of the BBC’s Account Platform, ensuring secure, scalable, and resilient identity and access management (IAM) systems that support seamless signed-in experiences across BBC digital services.

WHY JOIN THE TEAM

Join a mission-driven team at the heart of the BBC’s digital transformation. You’ll shape the future of user identity and access across one of the UK’s most trusted institutions, working with cutting-edge technologies and collaborating with diverse stakeholders to deliver secure, user-centric solutions at scale.

YOUR KEY RESPONSIBILITIES AND IMPACT

• Define and lead the product vision and roadmap for the BBC’s Account Platform, aligning with strategic business goals.
• Collaborate with engineering teams to ensure platform scalability, high availability, and fault tolerance.
• Drive data-informed product development, from discovery through delivery and iteration.
• Translate complex technical concepts into actionable requirements for cross-functional teams.
• Partner with internal and external stakeholders to deliver secure, compliant, and seamless user account experiences.

YOUR SKILLS AND EXPERIENCE ESSENTIAL CRITERIA

• Proven experience as a Product Manager, ideally in technical or platform-focused roles.
• Strong background in building and scaling backend systems or technical infrastructure.
• Deep understanding of IAM systems, APIs, cloud platforms (especially AWS), and distributed architectures.
• Experience managing platform health, scalability, and cost-effectiveness through technical epics.
• Exposure to working with editorial, legal, compliance, or licensing teams in a digital context.

DESIRED BUT NOT REQUIRED

• Familiarity with secure-by-design principles, data protection, and compliance frameworks.
• Knowledge of authentication trends, privacy-enhancing technologies, and digital participation.
• Background in coordinating cross-functional teams to identify shared capabilities and simplification Strategies.
• Proficiency with tools like Jira, Confluence, and modern collaboration frameworks.
• Demonstrated experience with Identity and Access Management (IAM) systems and/or account platforms at scale.

INTERVIEW PROCESS

The interview process will be two stages and held on MS Teams. The first stage will include a short presentation / scenario followed by the second interview where you'll demonstrate the required competencies through examples from your experience. Interviews will be held on the 7th, 10th and 11th August 2025.

Disclaimer

This is a written statement of the essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance. This is not intended to be a complete, detailed account of all aspects of the duties involved.

Please note: If you were to be offered this role, the BBC will conduct Employment screening checks which include Reference checks; Eligibility to work checks; and if applicable to the role, Safeguarding and Adverse media/Social media checks. Any offer made is conditional on these checks being satisfactory.

For any general queries, please contact: [email protected]

Redeployment

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.