Senior Account Manager

About Us

RepRisk is the world’s most respected Data as a Service (DaaS) company for reputational risks and responsible business conduct. Our mission is to provide transparency on business conduct risks to drive positive change. Combining advanced AI with deep human expertise, and a proven methodology at the core, RepRisk’s solutions bring performance and peace of mind, enabling clients to know more, be sure, and act faster. With our values of intellectual honesty and humility, operational excellence, and openness and respect, our diverse teams of talented experts are pioneering solutions that enable clients to make better informed decisions. Headquartered in Zurich, and with offices in Toronto, New York, London, Berlin, Manila, and Tokyo, we stay close to clients and bring an independent lens to the industry. United by our shared belief in the power of data, our 400 people are proud to be setting the global standard for business conduct data and driving positive and meaningful change through transparency.

We offer

• Fixed and variable compensation package
• Flexible working hours and arrangements
• An entrepreneurial, international, and dynamic work environment
• A shared mission to drive accountability and responsible behavior of companies, thus creating positive change
• A company that embraces diversity, because life would be boring if we were all the same!

Job Description

About You

We are seeking a driven, independent, and ambitious Senior Account Manager to join our Key Account Management division. You will be responsible for cultivating, managing, and expanding client relationships across corporate and investment banking, insurance, investment management, and supply chain sectors, ensuring a seamless and high-quality client experience.

In this senior role, you will report to the EMEA Team Lead – Key Account Management, based in London, and collaborate virtually with colleagues and stakeholders worldwide. The ideal candidate is a strategic thinker with the experience and confidence to represent the organization in high-level client engagements and manage a portfolio of key accounts, including financial institutions and multinational corporations.

Your Responsibilities

• Managing a portfolio of global clients, including banks, insurers, asset managers, and multinational corporations
• Developing and executing client strategies and regional engagement plans, ideally with exposure to North American and/or Asian markets
• Driving growth through strategic upselling of RepRisk solutions, aligned with the client journey
• Strengthening RepRisk’s position as a trusted ESG partner by delivering platform guidance and high-quality service
• Leading contract and pricing negotiations, ensuring service-level excellence, and managing escalations
• Handling a range of operational and administrative tasks across the client lifecycle

Qualifications

You offer

• Over 7 years of relevant managerial and client-facing experience in financial markets, asset management, or within a corporate environment working with financial institutions, with a proven track record in sales and contract negotiations
• Bachelor's degree or higher, preferably in a relevant field
• Strong skills in client engagement, collaboration, and relationship-building at all organizational levels
• In-depth understanding of business, financial, and technical concepts, with the ability to apply industry knowledge effectively and stay informed on market trends
• Solid technical acumen, enabling effective communication with financial professionals, IT, and Product teams
• Fluency in written and spoken English; additional language skills are an advantage
• Excellent communication and presentation skills, with the ability to explain complex topics clearly and concisely to clients
• Highly organized and capable of managing multiple priorities in fast-paced, high-pressure environments
• Advanced proficiency in Microsoft Office; familiarity with Salesforce is a plus

Additional Information

Please note that we will only consider candidates with a valid work permit.