Deckers Brands eCommerce Operations Representative (6 Month FTC)
- Process manual refunds when required; set up site credits and process order cancellations requested by the warehouses
- Monitor in-house systems and process entries accordingly, such as orders held for correction, escalate awaiting returns and cancelling orders
- Raise invoices to collect outstanding payments from customers where the charge has failed
- Support with chargeback activities and PayPal disputes
- COME AS YOU ARE: You will champion inclusivity and openness to be your authentic self.
- BETTER TOGETHER: You are a natural collaborator, inspiring others to foster a sense of belonging.
- COMMIT TO CREATE: You are curious and open to innovation and bringing new ideas.
- OWN IT: You are motivated by delivering results and support others to do the same.
- DO GOOD AND DO GREAT: You inspire to do greater things, to create opportunities to better the business and our world for the future.
- Experience in customer service, logistics or fraud is welcome
- Proficient in Microsoft applications, particularly in Excel & PowerPoint
- Fluency in additional European languages is a plus, but not essential for this role
- 27 Days Holidays + Bank Holidays & some time away from work - on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week.
- Extras, discounts, perks & volunteering opportunities - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.
- Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme
- Hybrid & Flexible Working Environment
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. #LI-LJ1 #LI-FC1 #LI-LZZ1 #LI-NS1 #IND
Recommended Jobs
Nanny in Chelsea, Job ID J2256B
A family based in Chelsea, London, is looking for a proactive Part-Time Live-out Nanny to care for their baby. The ideal candidate will have at least 3 years of childcare experience and be confident …
Regional Sales Director (Western Europe)
Skeletons, lasers, tattoo buses — the Torq brand grabs attention like nothing else in cybersecurity. And we're growing like crazy, backed by Series D funding, 200% employee growth, and 300% revenue g…
Pharmacy
PSL are looking for a Band 6 Rotational Pharmacist to work for a large and busy Central London NHS Trust. The role is to start asap and will be for 2/3 months. The successful candidate will need pre…
Part-time Housekeeper in Golders Green, Job ID J224EC
A family in Golders Green, London, is seeking a Part-time Housekeeper to ensure their home remains clean and organised. The ideal candidate will be organised, hardworking, and proactive with all gene…
Creative Producer
Do you love turning a blank brief into something people talk about long after the event? We're looking for an experienced CREATIVE PRODUCER to shape the ideas, stories and content behind large-sca…
Senior Creator & Talent Manager
Overall Purpose At Bicycle Ripple, our Senior Creator & Talent Manager will sit at the heart of our creator offering, bringing specialist expertise, strong industry relationships and brilliant exe…
Data Analyst (IT)
Job title: Data Analyst Location: London - Hybrid Contract: 6 months, with possibility of extension Clearance: SC Cleared or eligible to obtain SC clearance We are currently recruiting for an experi…
Joiner (London)
We're hiring a qualified Joiner , offering a company van and consistent work within your Community. Places for People is one of the UK's largest housing providers and is proud to be recognised as o…
Primary Supply Teacher - North Bristol
Primary Supply Teacher - North Bristol Are you a qualified Primary Teacher looking for regular flexible supply work in the North Bristol area? Are you confident and adaptable, able to engage child…
Data Architect
Data Architect Banking & Investment Management | London | Hybrid (4 Days Office-Based) | £600 per day | Long-term Contract We are seeking an experienced Data Architect / Data Modelling Consu…