Volunteer Support Project Lead

The Talent Set
London

The Talent Set is delighted to be working with a charity to recruit a Volunteer Support Project Lead.

This is an opportunity to develop a charity-wide Volunteer Strategy and practical Support Plan, helping ensure volunteers are safe, included and well supported across the organisation.

Key Responsibilities

  • Review existing volunteer roles, policies, processes, systems and support arrangements.

  • Engage with staff, volunteers and other stakeholders to understand current strengths, gaps, risks and opportunities.

  • Benchmark the charity's approach against relevant sector guidance and good practice.

  • Develop a Volunteer Strategy and practical Support Plan covering recruitment, onboarding, training, safeguarding, supervision, recognition, communications and evaluation.

  • Create a clear volunteer journey and practical guidance for staff and volunteers.

  • Present findings and recommendations to senior leaders and, where required, trustees.

  • Prepare a handover pack with priority actions and recommendations to support implementation.

Person Specification

  • Experience in volunteer management, volunteer strategy, fundraising, organisational development, change management or a related area.

  • Strong project management skills, including planning, stakeholder engagement, risk management and reporting.

  • Ability to turn strategic thinking into practical plans and guidance.

  • Knowledge of safeguarding, inclusive volunteering, volunteer expenses and role boundaries.

  • Excellent written communication skills and confidence engaging with staff, volunteers and senior stakeholders.

  • A proactive, collaborative approach and sound judgement.

  • Salesforce experience would be beneficial.

What's on Offer

  • c. £237-£250 per day, plus daily holiday pay.
  • Part time opportunity, 3 days per week.
  • Hybrid working, will require some weekly office time in London + visiting charities regional sites.
  • A contract opportunity to shape the charity's approach to volunteering.

How to Apply

To apply, please submit your CV by clicking the "Apply Now" button.

The Process

If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application. To avoid any potential delays or your application being missed, please apply solely via the "Apply Now" button.

Commitment to Diversity and Inclusion

The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Posted 2026-10-24

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