Supply Chain Logistics & Modelling Innovation Manager

Locations considered: Birmingham, London & Milton Keynes

Our hybrid working means in this role you are required to be in the office 3 days per week with the option of working from a place of your choice 2 days per week

Why this job matters

The BT supply chain team manage all logistics activities on behalf of the BT Group business units, including Openreach, EE / Consumer, Networks and Business. With our 300+ fleet of vehicles, we ensure that end-customers, engineers and contractors receive their products, equipment and materials, on time and in full. Our network consists of 3 national warehouses, 11 transport hubs, 65 forward stock locations and 100s of delivery points. Travelling the length and breadth of the UK, we focus on the on time delivery of our products and the safety of our people.
In this role, you will have responsibility for executing and coordinating a range of workstreams within the BT supply chain team, in alignment with the overall BT strategy and contractual requirements. Supply chain/Logistics experience will be key.

What you’ll be doing

• Identify / design / define the physical network, processes and technologies we need to support the BT group business units now and for the future.
• Use data and modelling skills to construct, test and successfully road map the long term strategy of the pan-BT supply chain structure.
• Deploy the BT group supply chain, future operating model for a two to ten year outlook.
• Lead the delivery of multiple projects, with a hands on, self-driven approach to manage governance of projects executed by cross-functional team members and stakeholders.
• Define, document and execute projects, agreeing and reviewing project approach, engagement and communications plans, and quality and performance criteria with project partners and stakeholders.
• Proactively identify and manage risk through regular assessment and diligent execution of controls and mitigations.
• Mentor and nurture other members of the supply chain team to help improve the team’s abilities by acting as a technical expert in your field.

The skills and experience you'll need

• Python/SQL/Excel/Qlik: Proficiency in the use of SQL programming languages to manipulate large volumes of data to complete detailed analysis.
• An analytical mindset, with a proven track record of both fact and data based approach to operational improvement.
• Collaborative working: Work with the wider supply chain strategy team to understand the key drivers and deliver solutions to improve performance.
• Recent firsthand experience working in a supply chain and logistics unit, with an understanding of the required standards for conceptual logistics and warehouse modelling.
• Excellent experience with data modelling, data analytics, and business intelligence.
• Experience in delivering organisational transformational projects and programmes, business case development, governance and assurance.
• Excellent communication skills including high level stakeholder management in the form of written and oral comms to all levels.
• Self-driven, able to work well alone and as part of a virtual team.
• The ability to work in a fast-paced and complex environment.

Benefits of Working for BT:

• A competitive starting salary embedded in a comprehensive total rewards package, including a 10% on-target bonus.
• Pension plan: Contribute 5%, and BT will contribute 10%.
• Generous annual leave: 25 days (plus bank holidays), increasing with service.
• Inclusive family leave policies: 18 weeks’ paid leave, and up to two weeks’ paid leave for carers, regardless of family structure.
• A wide range of flexible benefits, including cycle-to-work, private healthcare, season ticket loans, and retail discounts, including our BT shop.
• World-class training and development opportunities in an inclusive environment.
• Discounted broadband, mobile, and TV packages, including Discovery+ and TNT Sports.

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.