Credit Manager/Senior OTC Analyst
Job Description
Credit Control Manager - Drive AR Performance in a Global Beauty Brand
Your new company
A fast-growing international group in the Beauty and Skin Care industry, home to multiple brands and operating across global retail, distribution and e-commerce channels.With rapid expansion, increasing customer complexity and exposure to major international accounts, our Group Credit Control function plays a vital role in protecting cash flow and managing credit risk. As the business continues to scale, they are looking for an experienced and hands-on Credit Control Manager / Senior Credit Controller to join our team and strengthen our global finance operations.
- Manage end-to-end Credit Control activities for assigned entities.
- Handle daily payment allocation and cash application
- Chase overdue balances and follow up with customers
- Manage offsets, reconciliations and chargebacks
- Lead dispute resolution and communication with key accounts
- Prepare and maintain DSO, ageing and AR exposure reports
- Standardise and automate AR reporting across entities
- Monitor overdue balances and risk positions
- Support AR consolidation for the US, Italy and Spain
- Participate in weekly and bi-weekly AR review meetings
- Implement process improvements, automation and simplification
- Set up and manage automated payment reminders
- Act as the main Credit Control contact for major customers, including Amazon
- Collaborate closely with Finance, Sales and local Credit Control teams
- Challenge commercial decisions that increase credit risk
- Support decisions on credit limits, payment terms and credit insurance
- Work confidently across multiple ERP systems (Business Central, IBM-based systems, NetSuite)
- 5+ years’ Credit Control experience, ideally at senior level
- Industry knowledge either in FMCG or Retail
- Strong operational receivables background
- Solid reporting and data analysis skills
- Experience assessing credit risk
- Good understanding of credit insurance and policy management
- High proficiency in Excel (advanced formulas, pivot tables)
- Experience working with large/global customers (Amazon highly desirable)
- Ability to thrive in a fast-growing, multi-entity environment
- A key role in a high-growth global business
- Exposure to international stakeholders and major retailers
- Opportunity to drive real process improvements and automation
- A collaborative, fast-paced and entrepreneurial environment
- The chance to shape and strengthen a growing Group Credit Control function
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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