Executive Office Business Admin Apprentice

Summary

We are seeking an enthusiastic Business Administration apprentice to support the current Executive Assistant in our CEO's office and the growing Senior Management Team. If you would like to work in a fast-paced environment with an extremely varied workload, this may be the perfect opportunity for you. Full training will be provided.

Wage

£18,000 a year

Training course

Business administrator (level 3)

Hours

Monday - Friday, shifts to be confirmed.

40 hours a week

Start date

Monday 22 September 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• To assist the Executive Assistant and wider support team with the effective organisation, administration, and presentation of the office of the CEO and provide a comprehensive administrative service, which will also include our Senior Management Team.
• To act as travel co-ordinator for UK travel bookings (rail / hotel)
• To help manage office systems to ensure that documents, records, and information can be quickly, effectively, discreetly, and readily produced when required through the maintenance of comprehensive filing systems, including spreadsheets and databases.
• To help maintain an up-to-date action tracker, liaising with key staff as required to ensure timely completion of outstanding tasks
• To act as an ambassador for the CEO's office, exercising tact and discretion and always maintaining a high level of confidentiality.
• To conduct research as required by the Executive Assistant / support team and to collate information and documentation as required.
• To help contribute to the drafting of agendas, papers, reports, and presentations as required.
• To help coordinate the arrangements for visits by guests to the Executive Office as required, including help in making arrangements in respect of hospitality and travel.
• To help provide an administrative service for Executive Assistants and wider support team as required, including diary management, scheduling meetings, attending meetings, taking notes, and creating actions.
• To maintain full familiarity with the organisation’s administrative and academic structures.
• To help organise and facilitate meetings and special events; scheduling and coordinating dates and times, venues, attendance, agendas, and facilities.
• To carry out any other duty commensurate with the role as may reasonably be directed by the Executive Assistant / Support Team.

Where you'll work

Global Banking School Ltd, 891 Greenford Road
Greenford
UB6 0HE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

METAGEDU APPRENTICESHIPS LTD

Training course

Business administrator (level 3)

What you'll learn

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Admin Level 3 Apprenticeship.

Requirements

Essential qualifications

GCSE or equivalent in:

• Maths (grade 4)
• English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Administrative skills
• Team working

Other requirements

Starting salary of £18,000.