Head of Transformation Delivery

Looking for a challenge in one of the world’s largest airfreight logistics organisations?

At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.

We are the logistics and cargo brand of International Airlines Group (Aer Lingus, British Airways, Iberia, Level and Vueling). At IAG Cargo, we believe in keeping the world’s economies turning, and do everything with determined attitudes, curious minds, collaborative actions and heartfelt pride. Join us at our globally recognised logistics business, where we are building a great place to work for customers and colleagues alike.

About the role

As a senior leader in the IAG Cargo Strategy and Transformation Office, you will be responsible for overseeing the successful delivery of a portfolio of strategic programmes and projects, leading a team of project and programme managers, and ensuring alignment between strategy and execution.

What you’ll do

• Lead and manage a high-performing team of project and programme managers, ensuring clarity of purpose, accountability, and development through structured performance management, coaching, and leadership.

• Own the end-to-end delivery of the transformation portfolio from project creation to handover, ensuring all are delivered on time, within budget, with outcomes that are embedded and deliver the intended outcome

• Collaborate closely with the Head of Transformation to ensure a seamless transition from strategic planning to delivery execution, maintaining alignment across the transformation lifecycle.

• Establish and lead regular portfolio delivery reviews, ensuring all projects are on track, risks are proactively managed, and corrective actions are implemented swiftly.

• Partner with the PMO Office to embed delivery best practices, ensure robust risk management, and proactively manage project interdependencies across the portfolio.

• Establish and maintain governance, reporting, and assurance frameworks to track delivery performance, manage risk, and ensure benefits realisation.

• Act as the primary escalation point for project delivery issues, providing hands-on support to resolve critical challenges and unblock teams.

• Partner with senior stakeholders across the business to ensure alignment, engagement, and successful adoption of change.

• Work with PMO on resource allocation across all transformation projects, optimising team capacity and resolving delivery bottlenecks.

• Drive a culture of continuous improvement, embedding best practices in project delivery, stakeholder management, and benefits tracking.

• Working with PMO, provide clear, data-driven insights to the Chief Strategy and Transformation Officer and Executive Team on portfolio performance, delivery risks, and mitigation strategies.

• Champion agile and adaptive delivery approaches where appropriate, balancing pace with control to ensure successful outcomes.

It's all about you

What you’ll bring to IAG Cargo:

Skills

• Proven track record of delivering complex transformation programmes in a large, matrixed organisation

• Demonstrated experience leading large, diverse delivery teams at scale

• Strong leadership and people management skills, with experience managing large delivery teams

• Excellent stakeholder management and influencing skills at executive level

• Deep understanding of project and programme delivery methodologies (e.g. Agile, Waterfall, Hybrid)

• Commercial acumen and experience managing large budgets

• Strong analytical and problem-solving skills

Qualifications

• Educated to degree level or equivalent experience

• Professional certification in project/programme management (e.g. MSP, PMP, PRINCE2, Agile) preferred

We’ll treat you right

Wherever you work within IAG Cargo, you’ll play a part in helping us deliver what the world needs and join a diverse and inclusive business that’s making a difference.

As well as a competitive salary, bonus, we offer a range of benefits to support our colleagues, which include:

• A hybrid environment with 3 days a week in the office and two from home.

• From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways and group airlines. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family.

• Flexible bank holiday policy- Individuals not on shift have the flexibility to swap the statutory public holidays, with the days you choose to take off instead.

• All our colleagues get access to LinkedIn learning and Rosetta Stone Language courses

• For health and wellbeing we offer a free onsite gym facility as well as access to the UNMIND app and a community of Mental Health First Aiders

• Access to discounts on Apple, Cinema tickets and loads of other goodies through Perks at work

Equity, Diversity and Inclusion

Our recruitment procedures positively support our equity, diversity, and inclusion agenda.

All candidates are considered strictly on their merits in relation to the criteria for the role, treated fairly and consistently and have their individual needs responded to throughout the process.