Environmental Services Contract Monitoring Officer

About Us

Bexley is a vibrant and diverse outer London Borough nestled in the Thames Gateway between London and Kent which means it combines the perfect blend of city vibe and the tranquillity of Kent. It's got award-winning parks, open spaces, and heritage sites. The borough has excellent transport connections, including the Elizabeth Line and proximity to the M25. Bexley offers fantastic amenities such as libraries, leisure centres, and shopping areas. Our borough is also home to numerous primary and secondary schools, as well as further education institutions.

About The Role

The postholder will be required to contribute to the monitoring and development of contract specifications in relation to the Street Services contract and wider Environmental Services portfolio including street cleansing standards, enviro-crime and graffiti removal, reuse and recycling centres and mini recycling banks amongst other services.

Monitor the performance of the contractor on site to ensure that scheduled street cleansing contract standards are met and act under the contract if standards are not met. This will include monitoring of contractor health and safety standards as a statutory requirement.

The postholder will be responsible for coordinating service complaints related to street cleansing and enforcement issues and liaise with elected members to resolve those.

Please refer to the Job Description for more information.

Candidate Profile

• A degree in Environmental Discipline or Waste Management Qualification (Degree, HNC or NVQ 4) D
• Experience in waste, street cleansing, enforcement or other relevant disciplines. E
• A current full UK Driving Licence with access to and use of a car
• Knowledge of current waste management, recycling and street cleansing techniques E
• Knowledge of current Waste Management Legislation and street cleansing standards E
• Experience in monitoring Environmental Services contracts E
• Experience in monitoring Reuse and Recycling Centre contracts E
• Knowledge of Quality Management Systems E
• Ability to analyse and interpret data and information E
• Ability to communicate effectively with residents and contractors verbally and in writing E
• Experience in direct engagement with residents and contractors D
• Experience in resolving service complaints E

For the full list of essential and desirable criteria for this role then please refer to the Person Specification within the Job Description.