Contract Manager (London)

We're looking for a Contract Manager to join our facilities management team based in London.

Location: London – Shadwell Fire Station and other locations
Hours: Monday to Friday, 08:00 am to 17:00 pm

We are unable to offer certificates of sponsorship to any candidates in this role.

This is an exciting opportunity to take ownership of the commercial, financial, and operational aspects of facilities management contracts. As Contract Manager, you'll act as the guardian of the contract, balancing compliance, profitability, and client satisfaction whilst ensuring all contractual obligations are met and services are delivered to the highest standards. This is a safety critical role where you'll make a real difference to our operations and client relationships.

What will you be responsible for?

As a Contract Manager, you'll be working within the facilities management team, supporting them in delivering exceptional service to our clients. Your day to day will include:

• Ensuring full compliance with all contractual terms, monitoring KPIs and SLAs, and implementing corrective actions where necessary
• Managing contract budgets, forecasts, and financial performance whilst identifying cost-saving opportunities without compromising quality
• Building and maintaining strong client relationships, acting as the primary point of contact for all contractual matters
• Leading and mentoring both hard and soft services teams, fostering an inclusive workplace culture that promotes wellbeing and high engagement
• Identifying and managing operational and commercial risks, ensuring compliance with statutory, regulatory, and company standards

What are we looking for?

This role of Contract Manager is great for you if:

• You have a strong understanding of facilities management contracts and commercial management principles
• You possess excellent negotiation and stakeholder management skills with financial acumen and P&L experience
• You have knowledge of compliance, governance, and risk management frameworks
• You demonstrate strong leadership abilities and can inspire and develop teams to enhance performance
• You are IOSH certified with expertise in conducting effective risk assessments and have knowledge of statutory requirements

Rewards and benefits

We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here .

Diversity and inclusion

Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here .

As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.

Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service Check (applicants with convictions will be treated on a case-by-case basis. We do not discriminate based on an applicant's conviction history or the details of any convictions disclosed to us). Some roles may also be subject to further pre-employment checks.

We look forward to seeing your application to #joinkier.