Head of Airports (Cargo)

IAG Transform is a part of International Airlines Group (IAG).

IAG is one of the world’s largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year.

IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses.

As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG’s strategy.

IAG Transform plays a critical role in driving transformation across IAG and the aviation industry, through expertise and capabilities in procurement, technology, AI, innovation, and transformation.

We are based in London, UK, with a presence in Dublin, Madrid, Barcelona and Kraków.

With us, your work will create real impact, from everyday improvements to breakthrough change that reshapes the way the world flies.

Job Description

• Design and support the execution of transformation roadmaps, working closely with IAG’s businesses.
• Implement major and complex change to IAG’s combined objectives.
• Responsibility for developing and implementing local and global sourcing strategies for all external spend related activity.
• Management of stakeholder relationships in all operating companies, ensuring appropriately robust challenge while delivering the operating companies’ business plans.
• Manage supplier risk to protect the operating companies and the Group from financial, operational and reputational damage.
• Provide commercial innovation to internal stakeholders through interaction with the supply base.
• Work with internal stakeholders and external suppliers to resolve commercial and contractual disputes; in particular suppliers with high complexity and/or high spend.
• Support operating companies tier 1 (high strategic/high risk/high spend) projects. Work with strategic suppliers to grow and develop supplier markets.
• Work alongside business areas to identify, challenge, harmonise and simplify specifications and processes across the operating companies to ensure that Group buying power is maximised.
• Ensure that all activity is carried out in line with Group and operating company governance principles.
• Develop effective working relations with key interfaces across the Group and operating companies including line, finance, legal and other stakeholders.
• Take active role in cross-departmental strategic and leadership activities.

Key Relationships/Interfaces

• Business leaders in each of the operating companies.
• Finance.
• Legal.
• Suppliers.

Qualifications

Qualifications

• Degree and/or ability to demonstrate strong knowledge of working in international procurement environment.

Skills

• Resilience and adaptability with a continuous improvement mindset and razor-sharp execution
• Ability to influence and communicate compelling and well thought out solutions to complex problems
• A vision and deep knowledge of what change delivers.
• Ability to deliver major and complex change at pace, and skillfully navigate obstacles.
• Ability to work positively with stakeholders to achieve outcomes and deliver change through people.
• Strong reputation as someone who can execute change (a credible and proven track-record)
• Highly developed interpersonal, advocacy and communication skills to be able to work effectively with individuals and a range of stakeholders.
• Strong influencing and negotiation skills, consistently working two levels above in organisational terms.
• Highly developed commercial and financial acumen to ensure delivery and generation of benefits.
• Capability to build strong relationships and engage with and influence stakeholders of all levels (verbally and written)
• Ability to influence, align diverse views and gain consensus, providing clarity and direction on what is to be achieved and break down barriers that get in the way of effective team working.
• Ability to prioritise, maintain clear focus and provide direction in constant ambiguity and change, using knowledge, judgment, resilience and courage to resolve conflicting priorities and manage crises.
• Ability to operate effectively in an environment with tight deadlines, finite resource and uncertainty.
• Able to strike balance between short-term improvement and long-term value generation, highly ambitious and delivering results quickly
• Commitment to service excellence and process enhancement
• Excellent people management with the ability to inspire, lead, build and deliver through high-performance teams.
• Excellent written and spoken English and/or Spanish is a plus

Experience

• Senior level experience of partnering with Senior Leaders and Executives in a fast moving and agile business environment.
• Working experience at an airport essential.
• Experience of working at a senior level in a complex environment, managing multiple transformation projects with a range of stakeholders.
• Experience of leading and delivering large scale transformational change and the ability to convey a compelling and engaging vision of change.
• Experience of translating strategy into delivery through plans, programmes, people and culture.
• Experience managing teams for success across multiple countries and cultures
• Change management experience supporting and implementing multiple solutions involving people, process, policy and technology
• Good understanding of corporate compliance & controls standards and practical experience in applying them in the own area of responsibility
• Working proficiency in MS Excel, MS Word, PowerPoint

Additional Information

What we offer

The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry

The opportunity to work in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension and performance bonuses

We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law