Director, Product Design Ops/QA

Description

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

About Choreograph: A Leading WPP Media Brand

Choreograph is WPP’s global data products and technology company. We’re on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation.

We work with agencies and clients to transform the value of data by bringing together technology, data and analytics capabilities. We deliver this through the Open Media Studio, an AI-enabled media and data platform for the next era of advertising.

We’re endlessly curious. Our team of thinkers, builders, creators and problem solvers are over 1,000 strong, across 20 markets around the world.

Role Summary and Impact

The Director, Design QA ensures that web applications, user interfaces, and digital experiences are built to the highest standards, aligning with both design specifications and user expectations. This role focuses on identifying, debugging, and resolving design inconsistencies, usability issues, and user experience flaws before they reach production.

Design QA & Issue Identification

• Review digital product implementations to ensure fidelity to design specifications, identifying inconsistencies in layout, typography, spacing, and interaction patterns.
• Conduct manual and automated visual regression testing to detect unintended UI changes across breakpoints and platforms.
• Identify and debug usability issues, interaction inconsistencies, and performance bottlenecks that impact the user experience.
• Validate accessibility compliance, ensuring adherence to WCAG standards and best practices.

Debugging & Collaboration

• Work closely with front-end developers to troubleshoot and resolve UI/UX issues, providing detailed feedback and solutions.
• Partner with designers to refine design specifications, ensuring they are clear, implementable, and optimized for real-world usage.
• Collaborate with product managers to prioritize and address critical design issues that impact usability and user satisfaction.
• Establish and maintain documentation of design QA processes, best practices, and known issues for ongoing reference.

Process Improvement & Automation

• Define and implement a robust design QA workflow, integrating automated UI testing tools (e.g., Storybook, Percy, Chromatic) into the development pipeline.
• Advocate for a shift-left testing approach, embedding QA practices earlier in the design and development cycle.
• Continuously refine testing methodologies, leveraging emerging tools and frameworks to improve efficiency and coverage.
• Conduct usability testing sessions to gather real-world insights and validate design decisions.

Skills and Experience

At WPP Media , we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media ’s shared core value s:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust .
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise .

• Proven experience in design QA, front-end development, or UI/UX testing, with a strong portfolio demonstrating attention to detail and problem-solving abilities.
• Expertise in HTML, CSS, JavaScript, and modern front-end frameworks, enabling effective debugging and troubleshooting.
• Proficiency in design tools like Figma, Sketch, or Adobe XD for assessing implementation accuracy.
• Experience with automated testing tools (e.g., Selenium, Cypress, Storybook, Percy, Chromatic) for UI validation.
• Strong understanding of responsive design, accessibility standards (WCAG), and usability best practices.
• Familiarity with version control systems (e.g., Git) and Agile development workflows.
• Excellent communication and collaboration skills, with the ability to provide clear, constructive feedback to cross-functional teams.
• A passion for delivering flawless, high-quality digital experiences that enhance user engagement and satisfaction.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics . We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

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While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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