Value Proposition Manager

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Are you passionate about turning insights into impactful propositions that deliver value for clients, customers, and partners? Do you thrive on cross-functional collaboration and strategic thinking?

We are now looking for a Value Propositions Manager to help define and deliver compelling B2B propositions that align with evolving market needs and business priorities.

What you will be doing:

As a Value Propositions Manager, you will play a critical role in shaping our proposition strategy. You’ll own strategic initiatives from insight to delivery, collaborating with teams across Product Management, Engineering, Commercial, Partnerships, and Operations.

Your responsibilities include:

• Monitor market trends, client and customer needs, and competitive dynamics to identify opportunities and inform proposition design and positioning.
• Collaborate with cross-functional teams to understand the needs and pain points of target customer and client segments, as well as internal stakeholder groups.
• Convert stakeholder insights into clear proposition objectives, value drivers, and success criteria, aligned with business and product strategy.
• Develop targeted propositions that meet the needs of specific segments, delivering value across all key stakeholder groups.
• Create robust business cases and internal presentations to secure alignment, prioritisation, and investment in proposition development.
• Work with cross-functional teams to test, iterate, and confirm product-market fit for new or enhanced propositions.
• Conduct analysis and collaborate with relevant teams to shape the go-to-market strategy for each proposition.
• Track and evaluate performance using both qualitative and quantitative data, leveraging insights to refine and evolve propositions over time.
• Work collaboratively within the Propositions team, contributing to a culture of shared learning and continuous improvement.

What we are looking for:

• Solid experience in product strategy, consulting, or commercial planning.
• Strong analytical and structured problem-solving skills.
• Proven ability to turn insights into recommendations and actions.
• Experience working cross-functionally with product and commercial teams.
• Excellent communication skills, including stakeholder alignment and business case development.
• Comfortable working in ambiguity and with longer-term projects.
• Experience with client-facing or market-led propositions (preferred).

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at [email protected]