HR Business Partner

HR Business Partner
Vauxhall

Zapp is hiring a HR Business Partner, where you will play a crucial role in fostering a positive work environment, supporting employee development, and contributing to the overall success of the organisation. You will collaborate closely with business leaders and managers to address human resources needs and implement effective people strategies.

Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market, currently dominated by major players, by developing best-in-class customer-centric technology and fulfilment solutions. Zapp partners with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

Here’s What You’d Be Doing:

• As part of the People & Culture team, you will drive the delivery of the People team’s key objectives and support the aims and values of Zapp.
• Provide strategic guidance on people-related matters to drive business success.
• Address employee relations issues, resolving conflicts and promoting a positive workplace culture.
• Act as a liaison between employees and management to ensure effective communication.
• Partner with the wider People & Culture team and various stakeholders to deliver the People Team’s priorities in line with long-term strategy.
• Lead on initiatives such as succession planning, building talent pipelines, compensation and benefits cycles, and workforce design.
• Proven experience managing payroll in the UK, with a strong understanding of payroll legislation and benefits. Experience working with EORs would be highly beneficial.
• Work on Talent Acquisition strategies, ensuring the organisation attracts and retains top talent.
• Lead on performance management processes, including goal setting, feedback, and development plans.
• Support career development initiatives and mentorship programs.
• Drive organisational change initiatives, ensuring a smooth transition and minimal disruption.
• Take the lead on L&D initiatives, supporting stakeholders across the organisation.
• Champion diversity, equity and inclusion across the organisation.
• Communicate changes to employees and address concerns.
• Ensure compliance with HR policies and legal regulations.
• Keep abreast of industry trends and best practices to enhance HR processes.
• Analyse HR metrics and trends to provide insights for decision-making.
• Use data to recommend improvements in HR processes and initiatives.

What We’re Looking For:

• Either a Bachelor's degree in Human Resources, Business Administration, or a related field, or CIPD Level 5 qualification is essential.
• 5+ years’ experience working in HR, with at least 2+ years’ working at a mid-senior level.
• Experience working in a fast-paced startup environment and ability to respond positively to adverse situations.
• Excellent knowledge of HR principles, UK employment law, and best practices.
• High emotional intelligence, with an empathetic and inclusive approach.
• Ability to handle confidential information with integrity and discretion.
• Excellent communication and interpersonal skills.
• Proven ability to build effective working relationships with diverse teams.
• Strategic thinking and problem-solving abilities.
• Familiarity with HRIS and payroll systems, HiBob and ADP are a plus.