Product Specification Manager

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Job reference 328201
Product Specification Manager
Competitive salary, plus £3700 cash equivalent to car allowance, Full Family Healthcare, 18% annual bonus potential, 27.5 days annual leave plus bank holidays rising with service and a company pension scheme with highly competitive contribution rates

Fixed Term for 13 months from appointment, Full time

This is a Hybrid working role with a requirement to attend our London Farringdon office 2-3 days per week, with flexibility required in line with business needs.

We are at the heart of Royal Mail’s transformation. We are focused on protecting and growing market share while delivering our target plan revenue through the continuous evolution of customer-driven propositions and product features.

Are you a confident and organised leader with strong stakeholder engagement skills and the ability to operate at a senior level? Do you bring analytical expertise and a background in transformation? If so, we would love to hear from you.

About the Role

Reporting to the Head of Product Specification, you will be responsible for managing the development and specification of both new and existing Commercial products. You will play a key role in shaping product development, ensuring robust specifications are in place to support operational delivery and commercial success.

Key Responsibilities

• Support Senior Product Specification Managers across the product landscape with development activities.
• Act as a subject matter expert in defining business specifications for new products and services.
• Lead the specification of business services for both replacement solutions and new offerings.
• Develop and define customer and commercial specifications, both internal and external.
• Analyse functional areas impacted by product changes and identify business opportunities and associated costs.
• Deliver future-state documentation, including assumptions, role impact reviews, and business cases.
• Collaborate with business teams to ensure structured delivery of product improvements and maintain a comprehensive set of specification designs.

Skills and Experience

• Proven experience operating at a senior level in strategic business management.
• Strong analytical and numerical skills to evaluate options and determine solutions.
• Knowledge of International mail industry innovations and benchmarking practices.
• Excellent stakeholder management and relationship-building capabilities.

Desirable Experience

• Extensive experience in mail operations or similar complex, distributed environments (e.g., logistics, utilities, manufacturing).

• Demonstrated success in managing end-to-end product design within Royal Mail or comparable logistics organisations.

Extra Benefits

• Family friendly support - enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Discounts and offers - there are more than 800 offers to help you save on things like groceries, days out, holidays and your household bills*.
• Supportive and generous company sick pay
• Your Wellbeing - you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.
*Available only to perm employees

Next Steps

The next stage of the selection process will be a virtual interview consisting of competency based and role specific questions. We plan to hold interviews at the beginning of September.

Trust is the foundation of Royal Mail . We aim to be transparent about the qualities we seek and what a career with us entails, building trust from the start of your journey with us. Your interview is the first step, and we want you to shine. To help you prepare, we’ll provide your interview questions in advance, so you can have your best examples ready. At Royal Mail Group , we value trust and our people.

We understand that candidates may not meet all the criteria for the role. If your experience is different, but you have relevant skills we’d love to hear from you.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors and military spouses/partners.

For more information on Royal Mail Group and our values please click here:

Closing Date: Wednesday 27th August 2025. Please note, this advert may close early if the appropriate number of applications has been reached.

#LI-Hybrid #LI-POST #LIMRT

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