Front of house and hospitality coordinator (Three month fixed term contract)

David Chipperfield Architects London (DCAL) is seeking a Front of House and Hospitality Coordinator to join our Operations team. The position forms an integral part of our studio environment, where a warm welcome and thoughtful attention to detail reflect the values embedded in our architectural practice.
In this role, you’ll be the welcoming face of DCAL, being the first point of contact for all who enter our office. You'll maintain comprehensive oversight of meetings and events taking place throughout the studio, coordinate room bookings, and ensure spaces are properly prepared and maintained between sessions.

You will uphold our high standards of hospitality by ensuring refreshments are readily available and that our office environment remains comfortable and presentable at all times. Working with support from the wider team, you'll coordinate internal and external hospitality and catering requests through our internal support portal.

This position requires full-time presence in our London studio.

Responsibilities

Front of house

— Welcome all staff and visitors to the office and provide refreshments for key meetings
— Register and coordinate deliveries and outgoing mail
— Administer the practice calendar of events and meetings
— Manage ad hoc office requests and queries
— Monitor office supplies and place orders with suppliers as needed
— Perform opening and closing duties for the office as required (working hours 08:30 – 17:00 or 09:30 – 18:00)
— Cover for other Operational support roles during absence or annual leave
— Provide ad hoc support to the facilities manager

Meeting room coordination

— Maintain an overview of all meetings and events taking place in the office
— Ensure rooms are properly set up and tidied between meetings
— Assist with technical setup and troubleshoot AV equipment

Hospitality

— Maintain a high standard of hospitality throughout the office, reinforcing culture of all staff leaving spaces tidy and presentable
— Set up the Canteen and replenish refreshments throughout the day
— Monitor canteen inventory and order supplies from hospitality vendors as required
— Process internal and external hospitality requests via the internet portal
— Coordinate set up for studio breakfasts, lunches and social events
— Assist in the planning and preparation of key all staff office events

Skills and Expertise

— Excellent interpersonal and communication skills with a warm, welcoming demeanour
— Previous experience in a front of house, reception, or hospitality role
— Proactive problem-solving skills and ability to multitask in a fast-paced environment
— Ability to maintain composure and professionalism during busy periods
— Adaptability and willingness to assist across various office functions
— Strong organisational skills with excellent attention to detail

What We Offer

Our studio offers a dynamic and creative environment, supported by a talented and dedicated team of 100 staff members who are committed to environmental and social sustainability.

In addition to a stimulating work culture, we provide a range of employee benefits, including a cash health plan, employer pension contributions, an employee assistance plan, and maternity and paternity leave. For candidates who need to relocate to London, we also offer visa assistance.

About David Chipperfield Architects

David Chipperfield Architects is an international architecture studio founded in London in 1985. The practice has developed a strong reputation for the quality of its work, with a diverse portfolio that includes celebrated cultural, residential, educational, commercial, and civic projects. Comprising five independent offices in London, Berlin, Milan, Shanghai and Santiago de Compostela, each one is embedded in its local context while united globally by common architectural ambitions. The practice’s approach is grounded in a concern for the social and environmental sustainability of the built environment and its role in our collective quality of life.